Accomplished sales goals by engaging customers, delivering active service, and promoting merchandise's use and versatility. I have succeeded in gaining over $250 in commission, for which we receive $10 for any sale over $600, and $20 for any sale over $1,000.
I helped create ideas for content for social media, and assisted in shooting and modeling social media advertisements for products.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
I was promoted from sales associate to key holder, which led to collaborating with management to determine key tasks and delegate them to staff members. I now lead opening and closing duties, including counting cash drawers and preparing bank deposits. I receive online orders and correctly ship them through Shopify and ShipStation.
Kids Academy Team Member
Life Time Fitness Inc.
Laguna Niguel, CA
06.2023 - 08.2023
Escorted children on outings and trips to promote enrichment and maintain safety.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Maintained safe play environment.
Maintained organized and clean classroom and play areas.
Editorial Intern
Firebrand Media LLC
Laguna Beach, CA
05.2022 - 08.2022
Crafted "Around Town" and "Wine & Dine" stories for the Laguna Beach Magazine by gathering information from restaurant and cafe sources.
Fact-checked stories and pieces before publication by evaluating sources and reaching out to restaurant owners and marketing mangers of events such as the Sawdust Art Festival in Laguna Beach.
Wrote articles and content for publication, such as the article "Laguna Lattes", published for the Laguna Beach Magazine in August 2022.
Developed story or content ideas, considering what residents of Laguna Beach and surrounding areas would be interested in. This helped me create and work on the "Calendar of Events" in the June/July issue of the Laguna Beach Magazine.
Sales Associate
Tillys Retail Company
Laguna Niguel, CA
06.2021 - 08.2021
Helped customers find specific clothing and shoes, answered questions, and offered styling advice and recommendations.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Worked with fellow sales team members to achieve group targets; we provided walkie-talkies to communicate at all times in the store.
I worked at the store's cash registers, issuing receipts, and providing change. Signed customers up for rewards programs, and processed refunds.
Education
High School Diploma -
Dana Hills High School
Dana Point, CA
06.2020
Some College (No Degree) - Creative Writing
Washington State University
Pullman, WA
Skills
Excellent oral and written communication skills
Customer service skills
Ability to problem-solve in a high stress environment
Teamwork and cooperation with other employees
Inventory management
Proficient in general computer programs such as MS Office Suite, Google Drive, Docs, Sheets, and Slides
Have a certification for Adult and Pediatric First Aid, CPR, and AED