Kelsey Richter
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Lead Keyholder
Papersource
04.2022 - Current
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store three days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained and mentored new employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Submitted reports to senior management to aid in business decision-making and planning.
Cashier
American Eagle
10.2020 - 08.2021
- Engaged with customers while completing cash register transactions
- Balanced cash drawer at beginning and end of each shift
- Maintained clean, organized, and well-stocked checkout areas
- Approached and solved problems with initiative and sound judgment
- Assembled online order pickups and loaded purchases in vehicles
- Assisted with price markdowns and merchandise changes on shelves
- Promoted loyalty programs and store cards
- Provided information to customers on products or services.
Team Member
Chick-Fil-A
10.2018 - 08.2020
- Restocked supplies to keep teams productive
- Supported fellow team members with regular tasks and activities
- Completed numerous orders and projects per shift with high accuracy
- Worked within safety protocols, company policies, and OSHA regulations
- Managed housekeeping requirements, organized storeroom, and baled cardboard
- Front line and Drive-Thru cashier
- Customer service
- Trained new employees.
Education
Bachelors of Science - Psychology And Criminal Justice
Towson University
Towson, Maryland05.2024
Skills
- Customer Service Management
- Resource Management
- Workplace Safety
- Training and Mentoring
- Safety Enforcement
- Fundraising organization
- Conflict Resolution
- Delegation
- Excellent Oral and Written Communication Skills
Timeline
Sales Lead Keyholder
Papersource
04.2022 - Current
Cashier
American Eagle
10.2020 - 08.2021
Team Member
Chick-Fil-A
10.2018 - 08.2020
Bachelors of Science - Psychology And Criminal Justice
Towson University
Similar Profiles
Keeley SmtihKeeley Smtih
Lead Sales Associate/Sales Lead Keyholder at Dollar GeneralLead Sales Associate/Sales Lead Keyholder at Dollar General
Liam PlunkettLiam Plunkett
Sales Associate / Sales Lead Keyholder at Santa Barbara Care CenterSales Associate / Sales Lead Keyholder at Santa Barbara Care Center
Natalia NiznikNatalia Niznik
Sales Associate/Sales Lead Keyholder at Sport Chek/AtmosphereSales Associate/Sales Lead Keyholder at Sport Chek/Atmosphere
Jasmine NajjarJasmine Najjar
Sales Associate/Sales Lead Keyholder at Supplement World St. AlbertSales Associate/Sales Lead Keyholder at Supplement World St. Albert
John P. DoyleJohn P. Doyle
Emergency Response Shift Supervisor at Toledo Refining Co. (PBF energy)Emergency Response Shift Supervisor at Toledo Refining Co. (PBF energy)