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Gianna Barney
Sales Lead
Las Vegas
Work Preference
Summary
Dynamic sales leader with a proven track record in driving results through effective merchandising and customer engagement strategies. Skilled in team management and training, fostering a productive environment that enhances customer satisfaction.
Know how to protect the customers over product and can handle the lives of others in her hands.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
Bath & Body Works
Las Vegas, NV
08.2023 - Current
- Led team to achieve sales goals through effective merchandising and customer engagement strategies.
- Trained staff in product knowledge and customer service techniques to enhance overall shopping experience.
- Managed inventory levels, ensuring stock availability and minimizing shrinkage through effective loss prevention practices.
- Implemented promotional displays to drive traffic and increase sales during seasonal campaigns.
- Conducted regular assessments of store operations, identifying areas for improvement in efficiency and productivity.
- Fostered positive team environment by promoting collaboration and open communication among staff members.
- Analyzed sales data to inform strategic decisions, optimizing product placement and pricing strategies for maximum impact.
- Opened inventory boxes and restocked shelves.
- Opened and closed store 3 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
- Trained and mentored new employees.
- Cultivated a positive and supportive work environment, fostering strong teamwork and high morale among staff members.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Completed store opening and closing procedures.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
Education
High School Diploma -
Faith Lutheran High School
Las Vegas, NVSkills
- Team management
- Store operations
- Strong leadership
- Customer service
- Safety enforcement
- Team member development
- Training and mentoring
- Customer service management
- Resource management
- Promotional campaigns
- Bank deposits
- Cash handling
- Product ordering
- Marketing initiatives
- Team building
- Employee oversight
- Team leadership
- Attention to detail
Accomplishments
- Documented and resolved a store lockdown in March of 2026 due to a car chase outside of the store, which led to customers feeling safe and secure in the back room with me and gave great feedback on how my associates and I, as the manager, handled the shock.
- Resolved product issue through consumer testing.
- Supervised team of 5-10 staff members.
Timeline
Sales Lead Keyholder
Bath & Body Works
08.2023 - Current
High School Diploma -
Faith Lutheran High School