Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Gutierrez

Fresno,CA

Summary

Driven Operations Manager with a proven track record at Ulta Beauty, excelling in team leadership and operations management. Skilled in elevating customer service standards and streamlining store operations, resulting in a 20% efficiency increase. Expert in problem-solving and staff development, demonstrating a strong ability to enhance team performance and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Operations Manager

Ulta Beauty
Clovis, CA
03.2017 - Current

Customer service, opening and closing of the store, ad sets, brand displays, window and interior displays, cycle counts, markdowns, RTVS, ordering supplies, planograms, and hiring and training new employees.

Wine Manager

BevMo
Clovis, CA
03.2017 - 09.2020

Customer service, opening and closing of the store, merch cal, receiving deliveries, set brand displays, rotate wine and cut in new wines, rotate food and perishable products, set up weekly wine tastings, cycle counts, inventory adjustments and hiring and training new employees.

Education

Associate Of General Studies -

Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Timeline

Operations Manager

Ulta Beauty
03.2017 - Current

Wine Manager

BevMo
03.2017 - 09.2020

Associate Of General Studies -

Maricopa Community Colleges, Paradise Valley Community College
Diane Gutierrez