Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Johnson

Shorewood WILL,Illinois

Summary

Dedicated front-end associate with strong customer service and inventory management skills. Proven ability to multitask as well as ensure efficient time management.

Experienced facility services coordinator skilled in staff training, problem-solving, time management and Absence management. Successfully managed operations and communication between teams, contributing to improved efficiency and staff performance.

Results-driven professional with expertise in customer service and cash handling. Recognized for exceptional communication skills and problem-solving abilities, ready to enhance operations and drive customer satisfaction.

Overview

16
16
years of professional experience

Work History

Front end Associate/ Cashier

Aldi Foods
Shorewood WILL, Illinois
09.2020 - Current
  • Processed customer transactions and delivered prompt service to enhance customer experience.
  • Assisting customers with product location and other needed information and inquiries.
  • Maintained clean and clutter-free front-end area.
  • Managed returns and exchanges while ensuring smooth operation of front-end self-checkout lanes.
  • Re-stocked check-out line and end-cap displays with new merchandise.
  • Maintained organized and clean sales floor to create welcoming shopping environment.
  • Stocking shelves with merchandise and ensuring proper placement.
  • Monitored store for potential security risks and thefts.
  • Unloading pallets of merchandise with motorized pallet jack machine
  • Rotating stock according to expiration dates
  • TLabeled new products with expiration dates for accurate inventory.

Facility Services Coordinator

Troy 30C School District
Joliet, Illinois
05.2024 - 05.2026
  • Coordinated shift coverage within buildings in absence of personnel.
  • Trained new staff on materials for new staff onboarding processes.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Monitored project progress and provided updates to administrative staff members.
  • Managed communication and information between custodial staff and administration.
  • Recommended solutions related to staffing issues and proposed procedural changes to Facilities Assisted with administrative tasks in daily operations. Director.

Assistant

Head Custodian

Plainfield School District 202
Plainfield, Illinois
10.2010 - 05.2024
  • Supervised custodial staff to ensure efficient operations were followed accordingly
  • Developed cleaning schedules to maintain cleanliness in classrooms and common areas.
  • Inspected building premises for maintenance needs and safety compliance.
  • Coordinated inventory management for cleaning supplies and equipment maintenance.
  • Ordered supplies for building
  • Trained new custodial staff on proper cleaning techniques and equipment use.
  • Collaborated with school administration to address facility-related concerns promptly

. Assigned tasks to custodial staff members.

  • Established positive working relationships with staff, supervisors and building occupants.
  • Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.
  • Created records of maintenance activities performed .
  • Performed minor repairs on equipment such as plumbing system ,floor scrubbers and buffers.
  • Notified managers of repair needs or additions to building operating systems.
  • Removed snow from sidewalks using snowplows, snow blowers or snow shovels.

Education

High School Diploma -

Rich Central High School
Olympia Fields ,il.
06-1986

Skills

  • Customer service
  • Transaction processing
  • Shift scheduling
  • Staff training
  • Problem solving
  • Time management
  • Communication skills
  • Scheduling coordination
  • Attention to detail
  • Exceptional in multi-tasking abilities

Timeline

Facility Services Coordinator

Troy 30C School District
05.2024 - 05.2026

Front end Associate/ Cashier

Aldi Foods
09.2020 - Current

Head Custodian

Plainfield School District 202
10.2010 - 05.2024

High School Diploma -

Rich Central High School
Diane Johnson