Diane Kwon
The H Realty
Los Angeles,CA
Overview
Highly motivated Real Estate Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
25+
Years of experience
Work History
05.2025 - Current1 Year 2 Months
Licensed Real Estate Sales Associate
The H Realty | Los Angeles, CA
- Delivered exceptional customer service, creating personalized shopping experiences for clients.
- Assisted in merchandise presentation, ensuring alignment with brand standards and visual displays.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
06.2018 - 05.20256 Years 11 Months
Licensed Real Estate Sales Associate
Korus Real Estate | Los Angeles, CA
- Delivered exceptional customer service, creating personalized shopping experiences for clients.
- Assisted in merchandise presentation, ensuring alignment with brand standards and visual displays.Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
01.2010 - 06.20188 Years 5 Months
Licensed Real Estate Sales Associate
ProCom Realty | Los Angeles, CA
- Managed client relationships, ensuring clear communication and understanding of property needs.
- Conducted comprehensive market analysis to inform pricing strategies and property valuations.
- Managed a high volume of leads effectively, prioritizing tasks to ensure timely follow-up on all inquiries.
- Assisted in the preparation of legal documentation, ensuring accuracy and compliance with real estate regulations.
- Built strong relationships with clients by consistently providing exceptional customer service and maintaining open lines of communication.
- Collaborated with mortgage lenders, title companies, and attorneys to ensure smooth transaction processes for all parties involved.
- Secured repeat business and referrals by consistently exceeding client expectations and maintaining a reputation for professionalism.
Education
Associate of Arts | Fashion Design
Fashion Institute of Design & Merchandising | Los Angeles, CA | 09-1991
Fashion Institute of Design & Merchandising - Los Angeles, CA
09-1991
GPA: 4.0
- Honoree of Illustration
- Awarded Fashion Illustration
Bachelor of Arts | Decorative Art For Fashion Design
Ewha Women's University | Seoul, South Korea | 01-1990
Ewha Women's University - Seoul, South Korea
01-1990
Skills
Languages
English (Native)
Professional Working
Korean
Full Professional
Interests
Fashion and Style
Drawing and Painting
Photography
Designing and Printing 3D Models
Wine Tasting
Fashion
Golfing
Timeline
Licensed Real Estate Sales Associate
The H Realty
05.2025 - CurrentRead more
Licensed Real Estate Sales Associate
Korus Real Estate
06.2018 - 05.2025Read more
Licensed Real Estate Sales Associate
ProCom Realty
01.2010 - 06.2018Read more
Fashion Institute of Design & Merchandising - Associate of Arts, Fashion Design
Read more
Ewha Women's University - Bachelor of Arts, Decorative Art For Fashion Design
Read more