Xiao Shi
Flushing,NY
Summary
- Outgoing licensed sales agent with over 7 year of Realtor experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction.
- Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
- Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
- Hardworking and passionate job seeker with strong sales skills eager to secure onsite agent position.
Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Licensed Real Estate Sales Associate
SANY REALTY GROUP LLC
04.2017 - Current
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
- Communicated with clients to understand property needs and preferences.
- Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
- Organized and hosted successful open houses, attracting potential buyers and generating interest in available properties.
Insurance Agent
National Life Group
01.2017 - 01.2022
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Cosmetics Sales Representative
Macy's Inc.
01.2015 - 12.2017
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Senior Travel Consultant
Shine Travel Inc.
07.2013 - 07.2015
- Conducted comprehensive destination research to provide clients with up-to-date information and expert advice on travel options.
- Booked reservations for travel, hotels, rental cars and special events such as tours and excursions.
- Increased client satisfaction by providing personalized travel recommendations and itinerary planning.
- Selling holidays ,air tickets and insurance
- Meeting profit or sales targets
- Preparing promotional materials and displays
- Spearheaded the successful launch of online booking platform, making reservation process more convenient for clients.
- Increased customer satisfaction by implementing streamlined booking processes and personalized travel itineraries.
Education
BBA - Business Administration
Wuhan Science And Technology University
Wuhan, Hubei01.2010
Skills
- Customer service-oriented
- Front desk management
- Tourism industry knowledge
- Buyer and Seller Representation
- Local market awareness
- Negotiation expertise
- House showings
- Proficient in Microsoft Office
- Rental management
Languages
mandarin
Native or Bilingual
English
Professional Working
Timeline
Licensed Real Estate Sales Associate
SANY REALTY GROUP LLC
04.2017 - Current
Insurance Agent
National Life Group
01.2017 - 01.2022
Cosmetics Sales Representative
Macy's Inc.
01.2015 - 12.2017
Senior Travel Consultant
Shine Travel Inc.
07.2013 - 07.2015
BBA - Business Administration
Wuhan Science And Technology University
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