Diane Malkin

• Greeted library patrons at reference desk and offered my services.
• Assisted library patrons with resolving computer problems.
• Responded to numerous reference calls daily, helping patrons with specific information needs.
• Resolved patron complaints tactfully and professionally.
• Educated library patrons about library policies and using digital resources.
• Participated in collection development for adult fiction and non-fiction.
• Catalogued all adult non-fiction.
• Handled OCLC requests, maintenance and returns.
• Organized serials maintenance of travel section via Google Sheets. Kept up-to-date records, maintained inventory, and weeded.
• Managed use of community and conference rooms for non-library sponsored events.
• Worked with IT and maintenance on a regular basis to ensure appropriate set-up for non-library sponsored events.
• Collected statistics on data and usage of community and conference rooms for non-library sponsored events using Sheets and/or Excel.
• Maintained databases and database statistics.
• Managed World Language Collection.
• Handled weekly and monthly adult reference staff scheduling.
• Librarian in charge when assigned.
• Assisted archivist with History Center maintenance, questions and research.
• Represented library as part of Genealogy Collective.
• Member of Long Island Reads committee.

Some of the above plus:

• Involved with children's programming.
• Led Girls Who Code program.
• Hosted Toy Time program.
• Maintained children's and young adult website.
• Maintained college prep and regents section.
• Worked with Manhasset Schools regarding "summer reading" and other assignments

Some of the above plus:

• Programmed activities for teens.
• Built up young adult collection to better reflect community environment
• Interacted with teens regularly and resolved complaints.