Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Diane Marovich

Diane Marovich

Granville,OH

Summary

Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.

Overview

19
19
years of professional experience

Work History

Team Leader

Versiti Blood Center of Ohio
Hilliard , OH
05.2021 - 02.2024
  • Delegated tasks to ensure efficiency of blood drive.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.

Medical Chart Auditor

Ciox Healthcare
Alpharetta, GA
04.2020 - 04.2021
  • Interacted with administrators, and other healthcare professionals regarding audit.
  • Performed audits of medical charts using established criteria and protocols.
  • Pulled patient records and transferred information to appropriate parties while safeguarding the medical records to maintain patient confidentiality.

Senior Customer Service Advisor

JPMorgan Chase
Westerville, OH
08.2005 - 09.2019
  • Researched customer inquiries using internal databases and resources.
  • Provided high level customer service to clients, resolving their queries and complaints in a timely manner.
  • Assisted customers by answering questions, addressing concerns and providing current account information.

Education

Phlebotomist - Phlebotomy

Larock Health Care Academy
Columbus, OH
11-2020

Some College (No Degree) - Education

Ohio State University
Newark, OH

Medical Transcription, Billing And Coding - Medical Transcription, Billing And Coding

Penn Foster Career School
Scranton, PA

Skills

  • Coaching
  • Work Planning
  • Documentation And Reporting
  • Cash Handling

Timeline

Team Leader

Versiti Blood Center of Ohio
05.2021 - 02.2024

Medical Chart Auditor

Ciox Healthcare
04.2020 - 04.2021

Senior Customer Service Advisor

JPMorgan Chase
08.2005 - 09.2019

Phlebotomist - Phlebotomy

Larock Health Care Academy

Some College (No Degree) - Education

Ohio State University

Medical Transcription, Billing And Coding - Medical Transcription, Billing And Coding

Penn Foster Career School
Diane Marovich