Diane McBride
Ashtabula County Department of Job and Family Services
Ashtabula,Oh
22
years of professional experience
Detail-oriented caseworker with strong data entry and document organization skills. Experienced in developing service plans and coordinating client resources to enhance support systems.
Work History
Caseworker
22 Years- Developed and implemented individualized service plans to address client needs effectively.
- Coordinated resources and services with community agencies to enhance client support systems.
- Monitored case progress, ensuring compliance with regulations and timely service delivery.
- Conducted comprehensive assessments to determine client eligibility for various assistance programs.
- Performed essential clerical functions to ensure accurate documentation management and organization.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Contributed to a positive work environment through proactive assistance and collaboration with colleagues across departments.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Performed systematic data entry into spreadsheets and databases, enhancing data organization and accessibility.
- Collaborated with other professionals and local business owners to plan and coordinate assistance for clients.
Education
- Human Services
GED
Skills
Maintaining records
Data entry
Information verification
Schedule and calendar management
Call handling
Time management
Case documentation
Verbal communication
Telephone reception
Proofreading documents
Timeline
Caseworker
Ashtabula County Department of Job and Family Services
08.2004 - CurrentRead More
Kent State University, Ashtabula
from Human Services
Read More
Adult Basic Education Services
GED
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Customer Service Representative of the Year
Awarded Customer Service Representative of the Year for Outstanding service to clients and staff