Michelle Pradella-Minerosa
Unadilla,NY
Summary
Compassionate Caseworker with background in direct support, social services and child welfare. Possess strong knowledge of case management, crisis intervention, and advocacy. Demonstrated skills in counseling and relationship-building have resulted in positive outcomes for clients. Adept at collaborating with multidisciplinary teams to develop comprehensive support plans for individuals and families.
Overview
8
8
years of professional experience
Work History
Caseworker
Delaware County Department of Social Services
Delhi, New York
04.2024 - 05.2026
- Assisted clients in accessing social services and community resources.
- Conducted assessments to determine client needs and eligibility for programs.
- Developed individualized service plans based on client evaluations and goals.
- Provided crisis intervention and support during challenging situations.
- Collaborated with community organizations to enhance service delivery options.
- Maintained accurate case records and documentation in compliance with regulations.
- Coordinated referrals to specialized services for mental health and substance abuse support.
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
Direct Support Professional
Springbrook
04.2021 - 04.2024
- Assisting individuals enrolled in self directed services meet their life plan goals, encourage independence and completing activities of daily living in their personal homes and in the community
- Managed a caseload of clients receiving self-directed services, providing guidance and support to ensure their needs were met effectively
- Collaborated with interdisciplinary teams to coordinate care and ensure clients received high-quality, person-centered services
- Provided daily care and support to individuals with developmental disabilities, helping them with activities of daily living and fostering independence.
- Assisted in implementing individualized support plans to meet the unique needs and goals of each client.
- Supported clients in community integration by facilitating social outings, recreational activities, and participation in volunteer opportunities.
- Completed accurate documentation of client progress, behaviors, and any incidents in compliance with agency policies and procedures.
- Collaborated with interdisciplinary team members, including case managers, therapists, and medical professionals, to ensure comprehensive and coordinated care for clients.
Direct Support Professional
Springbrook
01.2019 - 04.2021
- Assisted individuals with daily living activities and personal care.
- Facilitated community integration and recreational activities for individuals.
- Monitored client behavior and documented observations in reports.
- Collaborated with healthcare professionals to ensure client well-being.
- Provided emotional support and encouragement to clients during challenging situations.
- Maintained a safe and clean environment for clients at all times.
- Trained new staff on best practices for client support and safety protocols.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Teaching Assistant
Springbrook
01.2018 - 12.2018
- Assisted lead teacher in organizing and implementing lesson plans for diverse group of students
- Provided one-on-one support to students, helping them achieve academic goals
- Assisted in classroom management and maintaining a positive learning environment
- Conducted small group activities to reinforce lesson concepts and encourage student engagement
Education
BA - Psychology
Wells College
Aurora, NYSkills
- Personal care
- Medication management
- Developing care plans
- Documenting progress
- Maintaining a safe environment
- Supportive environment
- Communication skills
- Interpersonal skills
- Promoting independence
- Service planning
- Crisis intervention
- Documentation management
- Resource coordination
- Social services knowledge
- Motivational interviewing
- Case file documentation
- Client interaction
References
- Candace Craig, Supervisor, (607) 434-1447, 4/24, Present
- Kirt Mykytyn, Supervisor, (607) 434-1938, 10/21, 03/24
- Amy Cottini, Coworker, (518) 935-5487, 01/19, 04/21
- Julie Hecox, Supervisor, (607) 434-2780, 04/21, 02/22
Timeline
Caseworker
Delaware County Department of Social Services
04.2024 - 05.2026
Direct Support Professional
Springbrook
04.2021 - 04.2024
Direct Support Professional
Springbrook
01.2019 - 04.2021
Teaching Assistant
Springbrook
01.2018 - 12.2018
BA - Psychology
Wells College