Janell Tamayo
Ontario,CA
Summary
Well-educated individual with data integrity and client education talents. A communicative Caseworker with a background spent working with culturally diverse individuals and recommending the best options for treatment.
Overview
8
8
years of professional experience
Work History
Caseworker
San Bernardino County Preschool Services Department
Rancho Cucamonga, USA
01.2022 - 12.2025
- Coordinated resources and referrals for families in need of support.
- Facilitated workshops on child development and parenting skills.
Front Desk Receptionist
San Bernardino County TAD office
Ontario, USA
01.2021 - 01.2023
- Greet clients and visitors with a positive, helpful attitude.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Helping maintain workplace security by issuing, checking, and collecting information as necessary and maintaining visitor logs.
- Assisting with a variety of administrative tasks including copying, faxing, taking note.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Assisting bilingual customers.
- Scheduling appointments.
- Evidence based behavioral education interventions.
- Welcomed visitors and directed them to appropriate departments and personnel.
- Managed incoming calls, providing accurate information and transferring as needed.
- Assisted with paperwork, processing applications and documentation for client services.
Volunteer
Foothill Family Service
West Covina, USA
01.2018 - 01.2019
- Certificate in swaddling course
- Certificate in the 4 S's For A Sleepy Baby
- Fundraiser
- Diaper Drive
- Workshops
- Home visits
- Assisted families in accessing essential services and resources.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided guidance and support to fellow volunteers during their shifts.
- Assisted with fundraising efforts, including event planning and donor outreach.
Education
Early Childhood Development - Child Development
Bassett Adult School
La Puente, CA 01.2011 - 06.2011
Workman highschool
Skills
- Case Management
- Childcare
- Social Work
- Microsoft Office
- Personal Assistant Experience
Volunteer Experience
Volunteer, Foothill Family Service, West Covina, CA, 01/01/18, 01/01/19, Certificate in swaddling course, Certificate in the 4 S's For A Sleepy Baby, Fundraiser, Diaper Drive, Workshops, Home visits
Timeline
Caseworker
San Bernardino County Preschool Services Department
01.2022 - 12.2025
Front Desk Receptionist
San Bernardino County TAD office
01.2021 - 01.2023
Volunteer
Foothill Family Service
01.2018 - 01.2019
Early Childhood Development - Child Development
Bassett Adult School
01.2011 - 06.2011
Workman highschool