Diane Michelle Hugger
College Park,Georgia
Summary
Experienced Medical Assistant proficient in procedure setup, patient education, and data entry. Skilled in administering injections and conducting EKG tests while ensuring patient safety and satisfaction. Knowledgeable in medical registration processes to enhance client processing. Committed to delivering quality healthcare and exceptional customer service in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advanced Gynecology
Alpharetta, GA
11.2023 - 08.2024
- Assisted in preparing patients for cystoscopies, IUDs, colposcopies, and Botox procedures, facilitating smooth and efficient clinical operations.
- Executed data entry in EClinical Works, ensuring accurate patient records.
- Performed bladder installations, contributing to patient care and treatment processes.
- Facilitated voiding trials to evaluate urinary health and treatment options.
Certified Phlebotomy Technician
Phlebotomy Training Internship Program
Atlanta, Georgia
01.2023 - 12.2023
- Performed venipuncture and capillary sticks for blood sample collection, facilitating diagnostic testing and medical procedures.
- Verified patient information and test orders from healthcare providers, ensuring accuracy in blood collection.
- Accurately labelled collected blood samples with patient information to prevent mix-ups and ensure patient safety.
- Interacted with patients to explain procedures and provide reassurance. professionally and empathetically, clarifying procedures and addressing concerns to reduce anxiety.
Medical Assistant
Premier Medical Group
Atlanta, Georgia
01.2022 - 12.2023
- Proficiently administered COVID-19 point-of-care Rapid Antigen Nasal swab tests.
- Ensured patient safety by strictly adhering to safety and testing protocols.
- Adapted quickly to evolving testing environment to maintain workflow efficiency.
- Registered patients and maintained accurate data entry to support operational effectiveness.
Medical Assistant
PMC Jackson South
Miami, Florida
01.2009 - 12.2010
- Administered injections and performed EKG tests with precision.
- Assisted doctor during medical procedures, ensuring patient comfort and safety.
- Conducted insurance verification and facilitated referrals to streamline patient access to care.
- Managed patient check-in and check-out processes, enhancing patient experience and clinic workflow.
Phlebotomist
Community Blood Center of South Florida
Kendall, Florida
01.2007 - 12.2008
- Collected, labeled, and prepared blood bag components to ensure compliance with safety standards.
- Screened potential blood donors, confirming adherence to strict eligibility criteria to maintain donor safety.
- Implemented rigorous infection control procedures to ensure the safety of donors and staff.
- Applied thorough understanding of tube collection techniques to enhance accuracy during blood sample processes.
- Safely transported specimens, maintaining sample integrity.
Education
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Hapeville, GA10-2023
Electrocardiograph Aide, HHA -
Nursing Unlimited
Miami, FL01.2017
Associates Degree -
Keiser Career College
Miami, FL01.2011
Medical Assistant - Healthcare
Keiser Career College
Miami, FL01.2005
High School Diploma -
University High School
Miami, FL01.2003
Skills
- EClinical Works
- Procedure setup
- Injection administration
- Medical terminology
- Data entry
- Lab equipment calibration
- Patient education
- Patient registration
- Blood collection
- Healthcare compliance
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
- Customer interaction
- Time management
- Reliable team player
- Equipment sterilization
- Restocking lab supplies
References
Available Upon Request
Accomplishments
B honor roll in college, holding a 3.0
Certification
Certified Phlebotomy Technician
Timeline
Medical Assistant
Advanced Gynecology
11.2023 - 08.2024
Certified Phlebotomy Technician
Phlebotomy Training Internship Program
01.2023 - 12.2023
Medical Assistant
Premier Medical Group
01.2022 - 12.2023
Medical Assistant
PMC Jackson South
01.2009 - 12.2010
Phlebotomist
Community Blood Center of South Florida
01.2007 - 12.2008
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
Electrocardiograph Aide, HHA -
Nursing Unlimited
Associates Degree -
Keiser Career College
Medical Assistant - Healthcare
Keiser Career College
High School Diploma -
University High School