Diane M. Strickland
Austin,TX
Summary
Seasoned Executive Administrative Assistant with background in managing executive schedules, coordinating meetings and travel arrangements, and maintaining smooth office workflows. Known for strong organizational skills and ability to handle multiple high-priority tasks concurrently. Demonstrated track record of improving efficiency and communication within the office environment. Always ready to leverage these skills in a challenging new role.
Overview
15
15
years of professional experience
Work History
DFS Executive Administrative Assistant 2
Dell Financial Services
Round Rock, TX
08.2021 - 12.2023
- Managed four Vice Presidents' calendars to ensure efficient and effective operations
- Strategic arrangements for travel both domestic and international
- Created and maintained org charts for the entire executive team
- Built and maintained a supply list for ordering office supplies
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports, and other documents as requested.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
Workforce Solutions Group NA Executive Administrative Assistant 2
Dell Technologies
Round Rock, TX
12.2018 - 08.2021
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
Corporate Development Executive Administrative Assistant 1
Dell Technologies
Round Rock, TX
08.2017 - 12.2018
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Assisted in preparing marketing materials such as brochures and flyers for distribution at trade shows and other events.
- Coordinated meeting and work schedules for staff teams and executives.
- Made travel arrangements for employee trips and conferences.
- Managed external contacts and kept track of periodic communication needed for priority actions.
Global Scheduler, Executive Briefing Center
Dell EMC Inc
Round Rock, TX
09.2008 - 03.2017
- Successfully scheduled briefings for the Round Rock, Washington D.C, Bracknell, New York City, and Santa Clara sites, to include workload balancing for 5 briefing consultants and on average 15 customer engagements a week
- Effectively monitored and communicated questions and inquiries coming into the EBC mailbox within a 24-business hour window
- Managed the front desk of our Headquarters Briefing center, handling customer and account team inquiries and concerns related to briefing agendas, catering Audio/Visual and technical needs, and more
- Supported daily briefing needs of customers and account teams to include: name badges, final agenda print-outs, and miscellaneous support for briefings
- Responsible for having agendas entered in our CRM tool and Salesforce.com
Skills
- Microsoft Teams
- SharePoint
- WebEx
- Zoom
- Adobe Acrobat
- SAP
- Concur
- Event Management
- Customer Service
- Administrative Support
- Calendar Management
- Meeting Coordination
- Expense Reports
- Travel Booking
- Office Supplies Management
- Organizational Skills
- Attention to Detail
- Problem Solving
- Adaptability
- Composure under Pressure
- Project Completion
- Communication Skills
- Logistics Coordination
- Scheduling
Timeline
DFS Executive Administrative Assistant 2
Dell Financial Services
08.2021 - 12.2023
Workforce Solutions Group NA Executive Administrative Assistant 2
Dell Technologies
12.2018 - 08.2021
Corporate Development Executive Administrative Assistant 1
Dell Technologies
08.2017 - 12.2018
Global Scheduler, Executive Briefing Center
Dell EMC Inc
09.2008 - 03.2017