Hi, I’m
Diane Nichols
Woodstock,GA
Summary
Accomplished professional experienced in customer service and training, with strong interpersonal communication skills. Proven ability to engage students and foster a positive learning environment, supported by diverse experience in sales and retail management.
Overview
50
years of professional experience
Work History
Cherokee County Schools
Substitute Teacher, K-12
08.2023 - Current
Job overview
- Implemented comprehensive lesson plans to enhance student learning.
- Oversaw daily classroom management and discipline, fostering a conducive learning environment.
Cobb County School System
School Bus Driver
08.2011 - 05.2022
Job overview
- Executed safe operation of school bus, ensuring punctual transport of students.
- Cultivated positive relationships with students and parents, strengthening community trust in transportation services.
Havertys Furniture
Sales Consultant and Interior Designer
04.2009 - 02.2011
Job overview
- Guided customers in selecting products through tailored recommendations.
- Addressed customer inquiries and complaints promptly, enhancing overall satisfaction.
Thomasville Furniture Industries
Sales Consultant, Interior Design
10.2007 - 03.2009
Job overview
- Employed consultative sales techniques to assess customer needs and recommend tailored products.
- Engaged with existing customers to deliver enhanced support and resolve concerns.
Woodstock Furniture
Sales Consultant and Interior Designer
08.2004 - 09.2007
Job overview
- Drove sales revenue growth through strategic lead generation and diligent follow-up initiatives.
- Guided clients in selecting suitable products tailored to individual needs, ensuring high satisfaction.
Trans World Airlines
In Flight Supervisor
10.1976 - 09.2001
Job overview
- Monitored in-flight services, addressing passenger needs to enhance customer satisfaction.
- Resolved passenger issues promptly and professionally.
Education
Breech Training Academy
Certificate of Completion Flight Attendant Academy from Flight Safety Training
11.1974
Stony Brook University
Bachelor of Science from Education /Psychology Minor
06.1974
Skills
- Student engagement
- Positive reinforcement
- Multi-subject instruction
- Special needs support
- Customer service
- Time management
- Community networking
- Classroom management
Timeline
Substitute Teacher, K-12
Cherokee County Schools
08.2023 - Current
School Bus Driver
Cobb County School System
08.2011 - 05.2022
Sales Consultant and Interior Designer
Havertys Furniture
04.2009 - 02.2011
Sales Consultant, Interior Design
Thomasville Furniture Industries
10.2007 - 03.2009
Sales Consultant and Interior Designer
Woodstock Furniture
08.2004 - 09.2007
In Flight Supervisor
Trans World Airlines
10.1976 - 09.2001
Breech Training Academy
Certificate of Completion Flight Attendant Academy from Flight Safety Training
Stony Brook University
Bachelor of Science from Education /Psychology Minor
Affiliations
Kids Bible Clubs Volunteer
FBCW CHOIR
YMCA