Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diane Reillo

Hammond,IN

Summary

Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join an organization where dynamic decision-making, leadership and conflict resolution skills will be valued. Highly communicative offering great writing and administrative skills. Pursuing a new Dispatcher role with Stericycle. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Transportation Dispatcher

Stericycle Environmental Solutions
02.2013 - Current
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Coordinated closely with other departments to facilitate smooth delivery operations.
  • Coordinated dispatching of 20-25 drivers to accomplish daily delivery requirements.
  • Provided training and guidance to new dispatchers.
  • Scheduled and dispatched drivers to locations in Northwest area.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.

Education

Associate of Arts - Computer Business

Kaplan College - IN.
Hammond, IN.

Skills

  • Professional Relationships
  • Trucking Dispatching
  • Dispatch of Drivers
  • Operational Efficiency
  • Driver Communications
  • Organizational Standards
  • Work Order Entry

Timeline

Transportation Dispatcher

Stericycle Environmental Solutions
02.2013 - Current

Associate of Arts - Computer Business

Kaplan College - IN.
Diane Reillo