Diane Todd
Birmingham
Summary
Focused on enhancing customer satisfaction through effective communication and adept inventory management. Proven experience in customer service roles paired with strong operational skills supports a commitment to delivering quality results.
Overview
37
37
years of professional experience
Work History
Cashier/Stocker
Salvation Army
Birmingham
06.2025 - 08.2025
- My duties were to assist customers with purchases, process payments, and maintain the cash register area and assist with donations.
- My duties also included stocking shoes, and displaying the jewelry and stocking the jewelry counters.
Fitting Room Associate
Marshalls
Birmingham
04.2025 - 06.2025
- Check customers in and out of the fitting room. Organizing and managing returned merchandise.
- Assisting customers with selections and providing feedback. Apply security tags to certain items.
Team Member
Vapor Thrift Store
Vestavia Hills
03.2025 - 04.2025
- I worked in the backroom of the donation center. I would sort all clothing, according to Vapor Thrift procedure, and place on hangers/racks and put them on the sales floor.
Overnight Stocker
Walmart
Auburn
08.2024 - 02.2025
- Down stack freight (General Merchandise, all other items) delivered to store and place items on store shelves in a given amount of time.
Production Worker
Briggs & Stratton LLC
Auburn
01.2024 - 02.2024
- Torque screw into the tops covers of lawnmower engines.
- Screw dropper. I drop the bolts into the head of the engine, for the machine operator to increase production time.
Overnight Stocker
Walmart
Auburn
02.2023 - 03.2023
- My responsibilities as an overnight stocker entails stocking general merchandise and groceries onto shelves on the sales floor.
General Laborer
Tyson Foods Incorporated
Eufaula
11.2022 - 12.2022
- Worked on Sam's Line, Tying, putting rub on, and packing chickens.
Driver/Driver Helper/Quality Control
Hyundai Glovis (Hyundai Motor Affiliated Company)
Montgomery
09.2021 - 10.2022
- Driver cars in/out of PIO Shop for final installments before shipped out.
- Worked in the Parts Department as a PIO Throw-In. I delivered the parts to be installed, by the installer employees, on vehicles.
- The position as the Quality Control consisted of making a 360-degree inspection on the outer interior of the vehicles once all installments were completed. I would contact appropriate personnel should anything not be completed properly.
Security Officer
Inner Parish Security Corporation
Montgomery
11.2020 - 06.2021
- My job duties consisted of securing State Buildings in the downtown Montgomery, AL area. I would perform foot patrols to check buildings doors, parking garages, outside perimeters of the buildings. I would report any unusual activity, safety hazards, or suspicious activity.
- Licensed professional security officer for 3 years
- Maintained daily log of activity within Retirement Systems of Alabama
- Greeted vendors and visitors at arrival
- Patrolled parking lot
- Ability to immediately understand surroundings
- Attended all physical security meetings
Administrative Support Assistant II
Disability Determination Services
Birmingham
05.2019 - 10.2020
- My job duties included, setting doctor appointments for claimants filing claims for disability. It was my duty to have claimant's appointment(s) set in a timely manner within the closest perimeter of their residence. Once the appointment(s) were set it was also my responsibility to make sure that proper medical personnel received all medical history about the claimant before the claimant arrived for their appointment.
Warehouse Worker
Buffalo Rock
Birmingham
01.2019 - 04.2019
- Worked in a Soft Drink Beverages warehouse
- Operated dolly and pallet jack
- Organized materials
- Manually inspected items
- Followed loss prevention procedures
Security Officer
Dynamic Security Inc
Montgomery
04.2018 - 06.2018
Division Receptionist
U.S. Security Associates
Birmingham
09.2017 - 04.2018
- 100 Oxmoor Dr., Birmingham, Al 35209
- State Department of Human Resources, 50 N. Ripley St., Montgomery, Al 36130
- Position: Division Receptionist
PBX Operator
Jackson Hospital
Montgomery
04.2017 - 08.2017
- Answered all calls into the hospital, transferred calls to appropriate personnel. take messages, contacted medical staff when necessary, via pager. Relay messages on two-way radio. Alert security if need be.
Apprentice Helper
C.E. Smith and Family Investments
Birmingham
04.2016 - 08.2016
- Basically painting, trimming, cleaning apartments before tenants move in, and when they moved out.
Security Guard
Boise Converting Securitas
Jackson
02.2016 - 04.2016
Security Guard, Outokumpu
DSI Security Services
Calvert
07.2015 - 01.2016
Security Guard
Boise (PCA) Securitas
Jackson
05.2015 - 06.2015
Backroom Inventory Associate (Overnight)
Walmart
Jackson
10.2014 - 11.2014
- Position: Inventory Management System
Administrative Support Assistant I
Alabama Department of Transportation
Mobile
08.2014 - 11.2014
Customer Service Agent
Ryla Teleservices
Saraland
01.2010 - 07.2010
Administrative Support Assistant II
Alabama Department of Transportation
Montgomery
06.2009 - 08.2009
Secretary
County Transportation Section, Sixth Division
02.2005 - 03.2008
Administrative Support Assistant I
Alabama Department of Transportation
Grove Hill
03.1997 - 02.2005
- Equipment Office Clerk, Front Desk Receptionist, Purchasing Clerk, High School Recruiting Coordinator
- Front Desk
Machine Operator
Teledyne AC Fabricated Products
Jackson
10.1994 - 12.1994
Patroller/Draw-In Operator
Vanity Fair Mills
Jackson
06.1988 - 11.1989
Education
Technical College Diploma - General Office Clerk
Hobson State Technical College
Thomasville, AL02-1988
Skills
- Security management
- Merchandising and procurement
- Warehouse operations
- Order fulfillment
- Driving skills
- Healthcare experience
- Multi-line phone operation
- Manufacturing processes
- Clerical support
- Pallet jack operation
- Front desk administration
- Picker and packer duties
- Recruitment strategies
- Supply chain management
- Freight handling
Timeline
Cashier/Stocker
Salvation Army
06.2025 - 08.2025
Fitting Room Associate
Marshalls
04.2025 - 06.2025
Team Member
Vapor Thrift Store
03.2025 - 04.2025
Overnight Stocker
Walmart
08.2024 - 02.2025
Production Worker
Briggs & Stratton LLC
01.2024 - 02.2024
Overnight Stocker
Walmart
02.2023 - 03.2023
General Laborer
Tyson Foods Incorporated
11.2022 - 12.2022
Driver/Driver Helper/Quality Control
Hyundai Glovis (Hyundai Motor Affiliated Company)
09.2021 - 10.2022
Security Officer
Inner Parish Security Corporation
11.2020 - 06.2021
Administrative Support Assistant II
Disability Determination Services
05.2019 - 10.2020
Warehouse Worker
Buffalo Rock
01.2019 - 04.2019
Security Officer
Dynamic Security Inc
04.2018 - 06.2018
Division Receptionist
U.S. Security Associates
09.2017 - 04.2018
PBX Operator
Jackson Hospital
04.2017 - 08.2017
Apprentice Helper
C.E. Smith and Family Investments
04.2016 - 08.2016
Security Guard
Boise Converting Securitas
02.2016 - 04.2016
Security Guard, Outokumpu
DSI Security Services
07.2015 - 01.2016
Security Guard
Boise (PCA) Securitas
05.2015 - 06.2015
Backroom Inventory Associate (Overnight)
Walmart
10.2014 - 11.2014
Administrative Support Assistant I
Alabama Department of Transportation
08.2014 - 11.2014
Customer Service Agent
Ryla Teleservices
01.2010 - 07.2010
Administrative Support Assistant II
Alabama Department of Transportation
06.2009 - 08.2009
Secretary
County Transportation Section, Sixth Division
02.2005 - 03.2008
Administrative Support Assistant I
Alabama Department of Transportation
03.1997 - 02.2005
Machine Operator
Teledyne AC Fabricated Products
10.1994 - 12.1994
Patroller/Draw-In Operator
Vanity Fair Mills
06.1988 - 11.1989
Technical College Diploma - General Office Clerk
Hobson State Technical College