DIANE WEBSTER
Clovis,NM
Summary
Safe driver, experienced in operating private vehicle and school bus along a prescribed route. Strong work ethic and customer focus with the ability to build excellent relationships with customers. An expert in customer service with 25+ years of related experience and advanced skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times. Driving and transportation Safe driving techniques Route management Schedule management Customer relations Customer service Payroll Policies Safety-conscious School Bus Driver with [Number] years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.
Overview
35
35
years of professional experience
Work History
School Bus Driver
Adair School Transportation
Clovis, NM
01.2022 - 05.2022
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
School Bus Driver
Discovery Academy Of Lake Wales
Lake Wales, FL
08.2021 - 10.2022
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
Driver Medical Patients
Boomerang Transportation
Cary, NC
10.2019 - 07.2021
- Follow prescribed routes and time schedules to meet 100% on-time delivery
- Maintain all schedules by delivering patients safely and on time to their medical appointments
- Provide friendly and accurate service
- Transport patients using private vehicle
- Used code system to communicate different levels of trip manifest
- Receive trip requests and accept through company text messaging
- Utilize Google Maps navigation system.
School Bus Driver
All Saints Academy
Winter Haven, FL
10.2020 - 05.2021
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
School Bus Driver
Polk County School Board
Bartow, FL
08.2015 - 04.2018
- Transported Elementary, Middle School, and High School students to and from school
- Maintained safety regulations while operating bus and ensured students adhered to safety rules.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Operated Handicapped Bus to transport students in wheel chairs.
School Bus Driver
First Student Transportation
Council Bluffs, IA
09.2014 - 12.2014
- Transport students in elementary, middle, and high school to and from school anytime school was in session
- Accomplishments Interactions with students about policies that needed to be abided by while riding in the school bus
- With my guidance the students understood the importance of adhering to the policies for the safety of everyone on the bus and on the road.
Rural Route Mail Carrier
United States Postal Service
Persia
05.2012 - 06.2014
- Delivered mail along scheduled rural mail route
- Observed road rules, weather and road conditions
- Obtained receipts for registered and insured mail
- Assisted customers in receiving oversized parcels by delivering to customers door
- Separated mail at Post Office in order of delivery
- Provided friendly service to customers
- Sold stamps and money orders to customers along daily route.
Supervisor
Harrah's Council Bluffs Hotel & Casino
Council Bluffs, IA
03.2007 - 04.2011
- Assigned tasks to team members based on individual strengths and promoted a teamwork-driven environment to meet goals
- Hired, appraised, trained, and disciplined members of the Slot Department team and provided constructive feedback for improvement of performance
- Motivated employees to improve performance with close mentor and hands-on training.
Supervisor/Manager
Harrah's Las Vegas Hotel & Casino
Las Vegas, NV
02.1985 - 03.2007
- Developed department leadership among team members by coaching and providing challenging assignments
- Motivated Casino floor personnel to deliver great customer service interactions
- Maintained a high level of morale and teamwork on Casino floor through constant communication with employees
- Interviewed prospective applicants for hiring
- ACCOMPLISHMENTS
- EDUCATION
- MILITARY SERVICE
- Established and maintained operating schedules to provide sufficient floor coverage and great customer service
- Administered semi-annual and annual reviews
- Determined employee annual pay raises through job performance
- Used computer software program to input employee payroll each week
- Used MS Word and Excel for employee reviews and customer Casino activity
- Ensure customer and employee satisfaction and retention
- Good communication skills, able to remedy the situation as quick as possible, reward employees for outstanding service, hire new employees and terminate employees that didn't meet company standards
- Administered semi-annual and annual reviews on employees which determined annual pay raises
- Trained employees for respective jobs
- Used computer skills for reports
- Used MS Word and Excel on a daily basis
- Used Time Works software for employee payroll.
Education
Medical Coding/Billing -
Omaha Metropolitan Community College
2012
Certificate of Completion: Teletype/ - undefined
Radioman School
United States Marine Corps Teletype School
1967
Skills
- Commercial Driving
- Special Needs Passengers
- Vehicle Safety and Maintenance
- Safe Driver Training
Additional Information
- Possess a CDL license with P and S endorsements. Expires 2023. Current CPR certificate.
Timeline
School Bus Driver
Adair School Transportation
01.2022 - 05.2022
School Bus Driver
Discovery Academy Of Lake Wales
08.2021 - 10.2022
School Bus Driver
All Saints Academy
10.2020 - 05.2021
Driver Medical Patients
Boomerang Transportation
10.2019 - 07.2021
School Bus Driver
Polk County School Board
08.2015 - 04.2018
School Bus Driver
First Student Transportation
09.2014 - 12.2014
Rural Route Mail Carrier
United States Postal Service
05.2012 - 06.2014
Supervisor
Harrah's Council Bluffs Hotel & Casino
03.2007 - 04.2011
Supervisor/Manager
Harrah's Las Vegas Hotel & Casino
02.1985 - 03.2007
Medical Coding/Billing -
Omaha Metropolitan Community College
Certificate of Completion: Teletype/ - undefined
Radioman School
United States Marine Corps Teletype School
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