Summary
Overview
Work History
Education
Skills
Timeline
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Diane Williams

Bradenton

Summary

Dynamic Beauty Advisor at L'Occitane En Provence with a proven track record in customer engagement and sales expertise. Successfully increased revenue through effective upselling and cross-selling, while fostering strong client relationships. Adept at organization and multitasking, ensuring a seamless shopping experience that enhances customer confidence and satisfaction.

Experienced with beauty consultations and product recommendations, ensuring clients receive best advice. Utilizes in-depth knowledge of skincare and cosmetics to enhance customer experiences. Strong understanding of beauty trends and ability to build lasting client relationships.

Overview

25
25
years of professional experience

Work History

Beauty Advisor

L'Occitane En Provence
10.2023 - Current
  • Educate customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintain an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Real Estate Broker

Self Employed
06.2000 - 12.2022
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.

Education

Bachelor of Science - Nursing/Mental Health

Bergen Community College/FAU Boca Raton Florida
Paramus, NJ
01-1994

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Flexibility and adaptability
  • Sales expertise
  • Retail experience
  • Client relationship building
  • Attention to detail
  • Customer needs assessment

Timeline

Beauty Advisor

L'Occitane En Provence
10.2023 - Current

Real Estate Broker

Self Employed
06.2000 - 12.2022

Bachelor of Science - Nursing/Mental Health

Bergen Community College/FAU Boca Raton Florida

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