Diane Wissner

• Navigated city routes efficiently to ensure timely deliveries.
• Managed customer interactions to enhance service satisfaction.
• Utilized Uber app for real-time tracking and navigation.
• Maintained vehicle cleanliness and operational readiness.
• Followed safety protocols to ensure personal and public safety.
• Resolved delivery issues promptly to minimize disruptions.
• Delivered packages to customer doorsteps and business offices.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.

• Assisted Members in completing exiting process from the store
• Assisted Members with self checkout
• Assisted Members in using Scan & Go
• Greeted Members
• Assisted Members in finding what they were looking for
• Answered Members questions and Assisted members in whatever they needed
• Worked in the Bakery when needed
• Restocked unpurchased items at the end of the day
• Cleaned the front of the store at the end of the day
• Worked in clothing when all was finished at the front at the end of the day

• Operated commercial baking equipment to produce high-quality products when needed
• Collaborated with team members to achieve daily production goals and customer satisfaction targets.
• Maintained cleanliness and organization of bakery workspace to ensure efficiency.
• Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
• Performed routine cleaning tasks such as washing utensils, bowls, trays and other kitchen equipment to keep them sanitized.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Stocked Bakery items throughout the day as needed
• Maintained tidy and organized work area to comply with cleanliness standards.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Used in-store system to locate inventory and place special orders for customers.
• Prepped and packaged bakery goods daily
• Decorated cakes and cupcakes as needed
• Assisted Members with Bakery orders
• Helped Members locate items, listening to their needs and recommending specific products or services.

• Monitored Freezer/Cooler performance, identifying any issues and reporting them to minimize downtime.
• Effectively communicated with other departments to resolve out-of-stock issues promptly, minimizing customer disappointment due to unavailable items.
• Promoted teamwork environment by assisting colleagues with their tasks whenever necessary or requested.
• Provided Member service, answering questions about product availability, location, in the cooler/freezer area.
• Provided Member service to assist with location of other products in the store when asked
• Blocked Freezer/Cooler Items consistently to keep them full and looking proper.

• Input patient information into computer system for prescription orders.
• Counted and labeled prescriptions with correct item and quantity.
• Verified patient information to correctly dispense medications.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
• Processed transactions using point-of-sale systems, ensuring accurate billing and payments.
• Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Collaborated with team members to enhance workflow efficiency and customer satisfaction.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
• Ensured compliance with health regulations and company standards during daily operations.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Rotated merchandise and displays to feature new products and promotions.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
• Prepped / cooked food items throughout the day.
• Cooked specialty food after close.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Interacted well with customers to build connections and nurture relationships.

• I created my own curriculum based on children's ages and what they should be able to do at that age. If needed, I adjusted it accordingly depending on a child's specific needs and processing ability.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

• Provided basic care needs for our clients as needed. ( ie.. dress, bathe, cook and clean )
• Organized activities for out clients based on things they liked to do and provided new adventures for them to experience..
• Participated in planning new goals with our clients.
• Worked on their particular behavior or progress plan.
• Created a safe environment for clients to discuss issues.
• Encouraged and supported them as they navigated life's

transitions and challenges

• Helped clients manage coping skills to handle daily needs and specific stressors.
• Looked out for signs of self-harm or other dangerous behaviors.
• Documented behaviors, and non-compliance issues.
• Maintained records of client interactions and progress towards goals.