Diane A Lonn

* Followed guidelines when reviewing applicant data to determine eligibility to become members of Little River Band of Ottawa Indians.

* Entered all information and research data on applicants into the Enrollment computer system.

*Developed extensive fact-checking and research skills as a result of reviewing various Enrollment tools on a daily basis.

*Continually updating Personal information on tribal members, Per Cap, Bereavement.

*Contacting applicants through phone calls, texts, emails and social media.

*Keeping all other departments informed about Tribal members.

* Collaborated closely with other departments to meet guest needs and provide best possible experience.

* Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.

* Supported team members by offering constructive feedback and coaching as needed.

* Reviewed upcoming events and planned for expected challenges.

* To exercise the inherent powers of the Little River Band by establishing laws through the enactment of ordinances and adoption of resolutions.

* To authorize and ratify agreements, and contracts negotiated by the Tribal Ogema on behalf of the Little River Band of Ottawa Indians with federal, state and local governments and other Indian Tribes.

* To approve or veto any sale, disposition, lease or encumbrance of Little River Band land, interests in land, or other assets.

* To employ legal counsel, subject to the approval of the Secretary of the Interior.

* To excise fiscal powers.

* To establish rules and procedures to regulate all meetings of Tribal Council.

* Responsible for make sue that the rules and regulations of the Enrollment Department ae carried out. Making sure that the Enrollment Department keeps in line with their budget, doing the genealogy on new Tribal members and making sure all documents are in place and are accurate for each tribal members files.

* Set up files for all Tribal Members, deceased members, disenrolled members and people who do not qualify for membership into our tribe, using different colored files and numbering system.

* Ensure that other departments receive information requested in a timely manner.

* Create Tribal Identification Cards for members.

* Hel Accounting with the distribution of Per Cap checks, each quarter.

* Set up Bereavement paper work for each tribal member and then work with deceased tribal members family, to make sure the funeral is paid for.