Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dianelys Reina

Homestead,FL

Summary

Dynamic Front Desk Receptionist at B & G Diagnostic Services, adept at resolving customer issues and enhancing guest experiences. Skilled in correspondence drafting and appointment confirmation, I efficiently managed check-ins and maintained accurate records, ensuring seamless operations. Recognized for exceptional communication and organizational skills, contributing to a positive workplace environment.


Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

B & G Diagnostic Services
02.2020 - 05.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.

Education

Associate of Science - Nursing

Advance Science International College
Miami, FL
12-2022

High School Diploma -

Westland HIALEAH Senior High School
Hialeah
06-2013

Skills

  • Correspondence drafting
  • Departmental support
  • Appointment confirmation
  • Spreadsheet tracking

Languages

Spanish
English
Full Professional

Timeline

Front Desk Receptionist

B & G Diagnostic Services
02.2020 - 05.2025

Associate of Science - Nursing

Advance Science International College

High School Diploma -

Westland HIALEAH Senior High School

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Dianelys Reina