Dianna Baez
Jersey City,NJ
Summary
Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
School Bus Driver
Beloved Community Charter School
Jersey City, NJ
05.2021 - Current
- Completed pre-trip and post-trip bus inspections, and documented information in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators.
- Communicated effectively with parents regarding student transportation issues.
Customer Service
Christ Hospital
Jersey City, NJ
03.2018 - 05.2020
- I took the morning vitals for the patients.
- Answered phones, and scheduled appointments.
- Monitored patient progress, and updated care plans accordingly.
- Coordinated patient care plans with multidisciplinary teams.
Customer Service Cashier
Refresh 24 Dry cleaners
Jersey City, NJ
01.2017 - 09.2018
- Answered incoming phone calls from customers regarding product availability or store locations.
- Processed credit card transactions accurately and efficiently.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
William L Dickinson High School
Jersey City, NJ06.2018
Skills
- Effective communication skills
- Safety compliance
- Customer Service
- Medical assistant
- Patient care
- HIPAA compliance
- Venipuncture and phlebotomy
- Indirect patient care
Certification
CMA/ Medical assistant
Timeline
School Bus Driver
Beloved Community Charter School
05.2021 - Current
Customer Service
Christ Hospital
03.2018 - 05.2020
Customer Service Cashier
Refresh 24 Dry cleaners
01.2017 - 09.2018
High School Diploma -
William L Dickinson High School
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