Dianna Baldwin
Phoenix,AZ
Summary
Results-driven Overnight Stocker supporting sales and customer service areas by keeping merchandise well-stocked and attractively arranged. Perceptive Manufacturing professional experienced in production roles, well-trained in warehouse procedures and safety protocols. Successfully completes tasks to meet project goals. Detailed House Cleaner performing residential housekeeping and cleaning, highly skilled at completing duties for multiple clients weekly with a background in using correct cleaning chemicals and agents.
Detail-oriented with background performing security screening to locate security threats and prevent criminal occurrences. Proficient in handheld metal detector and x-ray machine operations. Dedicated professional committed to safety and security of guests and employees. Comfortable standing for long periods of time and interacting with public.
History of improving facility security through patrols, and scans. Eager to apply abilities to maximize security at an event facility.
Overview
46
46
years of professional experience
Work History
Security Officer
Player 15 Group
01.2024 - 06.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified credentials prior to granting facility access and eliminate visitors in unauthorized areas
- Reported suspicious activities and persons causing harm during events
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Overnight Stocker / Sales Associate
Walmart
02.2007 - 02.2012
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Housekeeper
Maid’s N More
02.1996 - 10.2006
- Enhanced client satisfaction by ensuring thorough cleaning and timely room .
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas throughout the house
- Hand-dusted and wiped down all furniture, fixtures, baseboards and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Worked on cleaning team in residential homes
- Scrubbed floors with special cleaners on hands and knees to achieve deep clean.
- Polished fixtures to achieve professional shine and appearance.
Usher
Labor Ready Temp Services
01.1999 - 06.2000
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Assisted in event preparations, ensuring efficient operations during performances or special events.
- Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Handled emergency situations calmly, following established protocols to ensure patron safety.
Store Manager/ Cashier
Vern’s Liquors
01.1981 - 01.1983
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
Production Line Operator/ Assembly/ Palletizer
G.D.Searle (Monsanto)
10.1979 - 07.1980
- Improved production efficiency by implementing standardized operating procedures and closely monitoring performance.
- Streamlined workflow processes for increased productivity by identifying bottlenecks and suggesting improvements to the line setup.
- Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
- Assisted in training new hires on machine operation procedures, ensuring they were well-prepared for their roles as Production Line Operators.
- Coordinated with other departments to ensure timely delivery of materials needed for smooth operation of the production line.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Packaged and labeled products using automated equipment.
- Assembled products according to changing daily work orders and specific customer needs.
Education
2 Years Credits? - Business
Maricopa Technical Community College
1st Street And Washington Ave Phx Az Diploma - General Studies
Maryvale High School
Phoenix, AZ06.1974
Skills
- Stock Replenishment
- Inventory Counts
- Equipment Operation
- Stocking Shelves
- Hand Truck Operation
- Maintaining Safety
- Safety Awareness
- Product Restocking
- Cleaning
- Moving Merchandise
- Merchandise Display
- Task Prioritization
- Shelf Organization
- Problem Solving
- Merchandise Returns
- Barcode Scanning
- Pallet Jack Operation
- Customer Service
- Heavy Lifting
- Handheld Scanner Use
- Warehouse Safety
- Attention to Detail
- Workplace Cleanliness
- Display Building
- Security patrol experience
- Security equipment
- Security patrolling
- Identity security
- Baggage security
- Security patrols
- Package security
- Workplace security
Timeline
Security Officer
Player 15 Group
01.2024 - 06.2025
Overnight Stocker / Sales Associate
Walmart
02.2007 - 02.2012
Usher
Labor Ready Temp Services
01.1999 - 06.2000
Housekeeper
Maid’s N More
02.1996 - 10.2006
Store Manager/ Cashier
Vern’s Liquors
01.1981 - 01.1983
Production Line Operator/ Assembly/ Palletizer
G.D.Searle (Monsanto)
10.1979 - 07.1980
2 Years Credits? - Business
Maricopa Technical Community College
Diploma - General Studies
Maryvale High School
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