Dianna Gibson
Alexander City,AL
Summary
I am a dependable, conscientious worker who is always willing and ready to learn. I am also self motivated and very trustworthy. My goal is to gain work experience in a field that offers future opportunities where I can also help others.
Overview
4
4
years of professional experience
Work History
Teller II
Alabama One Credit Union
Wadley, Alabama
05.2024 - Current
- Verified amounts and integrity of every check or funds transfer.
- Built and maintained client relationships through quality, personalized interactions.
- Followed up on requests from customers in a timely manner.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Resolved problems or discrepancies concerning customers' accounts.
- Delivered exceptional service to customers in person or over telephone.
Waitress/Cashier
Big B BBQ
Alexander City, Alabama
04.2021 - 03.2023
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered questions about menu items, ingredients, and pricing.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
High School Diploma -
Clay County Christian Academy
Ashland AL05-2024
Skills
- Account updating
- Cash handling expertise
- Exceptional customer service
- Stress tolerance
- Confidentiality and discretion
- Reliable
- Approachable
- Professionalism and courtesy
- Excellent time management skills
- Patience and empathy
Timeline
Teller II
Alabama One Credit Union
05.2024 - Current
Waitress/Cashier
Big B BBQ
04.2021 - 03.2023
High School Diploma -
Clay County Christian Academy