Dianna Harripersad
Sanford
Summary
Dedicated healthcare professional with experience in customer service and office administration. Skilled in Managed Long-Term Care and knowledgeable in HIPAA compliance, with a strong focus on providing compassionate, patient-centered support. Organized, adaptable, and detail-oriented, with the ability to manage multiple priorities while keeping office operations running smoothly and supporting team members effectively.
Overview
14
14
years of professional experience
Work History
Administrative Coordinator
Bypass Orthotics and Prosthetics Corp
Hauppauge, NY
01.2017 - Current
- Executed daily administrative tasks to support workflow efficiency and maintain accurate records.
- Assisted patients with check-in and check-out processes.
- Responded to phone inquiries and directed calls appropriately.
- Facilitated collection of co-pays and past due payment invoices.
- Verified patient benefits and eligibility and obtained necessary authorizations for care.
Administrative Specialist
Northwell Health Orthopedic Institute
Bay Shore, NY
11.2016 - 01.2017
- Streamlined appointment scheduling for orthopedic consultations, enhancing patient access and reducing wait times.
- Managed electronic health records system, ensuring accuracy and compliance with healthcare regulations.
- Coordinated communication between medical staff and patients, improving overall service delivery and satisfaction.
- Developed training materials for new administrative staff, fostering knowledge transfer and operational efficiency.
Administrative Specialist COORDINATOR
North Shore Long Island Jewish DERMATOLOGY
06.2015 - 11.2016
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Coordinated communication between dermatologists and patients, ensuring timely follow-ups.
- Processed insurance claims and verified coverage for seamless billing operations.
- Developed and maintained electronic filing systems for improved document retrieval.
Medical Biller/Administrative Assistant
INTEGRA PARTNERS
New York, NY
12.2011 - 07.2014
- Processed medical claims accurately to ensure timely reimbursement for healthcare providers.
- Collaborated with insurance companies to resolve billing discrepancies and improve claim acceptance rates.
- Filed and updated patient information and medical records.
Education
High School Diploma -
NY INSTITUTE OF MEDICAL CAREERS
Woodside, NYSkills
- Attention to detail
- Data entry
- Time management
- File organization
- Efficient data organization
Timeline
Administrative Coordinator
Bypass Orthotics and Prosthetics Corp
01.2017 - Current
Administrative Specialist
Northwell Health Orthopedic Institute
11.2016 - 01.2017
Administrative Specialist COORDINATOR
North Shore Long Island Jewish DERMATOLOGY
06.2015 - 11.2016
Medical Biller/Administrative Assistant
INTEGRA PARTNERS
12.2011 - 07.2014
High School Diploma -
NY INSTITUTE OF MEDICAL CAREERS