Dianna Jeffers
Concord,NH
Summary
Results-driven entrepreneur with extensive experience in establishing and managing successful business operations. Demonstrates strong adaptability, work ethic, and interpersonal skills, thriving in both independent and collaborative environments. Seeking Administrative Assistant position to apply organizational and time management skills while contributing to team success.
Overview
36
36
years of professional experience
Work History
Former Co-Owner
Jeffers Excavation, LLC
Epsom, New Hampshire
08.2005 - 12.2025
- Administered payroll for employees using advanced payroll software systems, ensuring accuracy and timeliness.
- Ensured compliance with federal and state payroll regulations and laws.
- Prepared payroll reports for management review and auditing purposes.
- Handled employee rehires, transfers, terminations, and withholdings to maintain accurate payroll records.
- Processed large volumes of data into company databases efficiently.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Replenishment Team Member
Michael's Arts & Crafts Store
Concord, New Hampshire
10.2016 - 06.2019
- Stocked shelves with merchandise to maximize product availability for customers.
- Organized inventory in stockroom for quick retrieval and seamless restocking.
- Maintained organized sales floor and stockroom to support operational efficiency.
- Assisted customers with locating products in store.
- Completed timely area resets to incorporate new planogram layouts.
Health Information Specialist
Dartmouth Hitchcock Clinic
Concord, New Hampshire
08.2001 - 02.2002
- Organized patient medical records for efficient retrieval and compliance.
- Maintained confidentiality of sensitive medical information and patient data.
- Processed incoming medical records requests using electronic health record systems.
- Processed incoming medical records requests.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Retrieved patient medical records in response to requests from authorized personnel.
- Pulled patient charts for upcoming appointments.
Medical Records Clerk
Hitchcock Clinic
Manchester, New Hampshire
08.1989 - 08.1994
- Maintained confidentiality of sensitive medical information and patient data.
- Monitored compliance with state and federal regulations for release of information, safeguarding patient privacy and organizational standards.
- Managed release of information requests, verifying requestors' identities as patient, relation, or provider to maintain data integrity.
- Organized patient medical records for efficient retrieval and compliance.
- Collaborated with healthcare staff to ensure accurate and timely documentation.
- Retrieved and filed medical charts for healthcare staff, ensuring organized access to patient information.
- Ensured a tidy and orderly department to promote professionalism and efficiency.
Education
Certificate - Phlebotomy
Manchester Community College
Manchester, NH02-2005
Some College (No Degree) - Classes Toward Nursing Degree
NHTI
Concord, NH01-2004
GED -
State of New Hampshire
NH01-1988
Skills
- Payroll management
- Compliance management
- Health information management
- Small business operations
- Stock management
- Data processing
- Time management
- Problem solving
- Verbal and written communication
- Customer relationship management
Timeline
Replenishment Team Member
Michael's Arts & Crafts Store
10.2016 - 06.2019
Former Co-Owner
Jeffers Excavation, LLC
08.2005 - 12.2025
Health Information Specialist
Dartmouth Hitchcock Clinic
08.2001 - 02.2002
Medical Records Clerk
Hitchcock Clinic
08.1989 - 08.1994
Certificate - Phlebotomy
Manchester Community College
Some College (No Degree) - Classes Toward Nursing Degree
NHTI
GED -
State of New Hampshire