Dianna Levy
Manchester,MD
Summary
Skilled flooring professional driven to develop successful relationships to satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset. Prepared to leverage years of flooring experience to take on a new dynamic role. Innovative professional successful in leading and directing projects from inception to launch. many years of progressive management experience and repeated success in developing project initiatives. Consistently surpasses revenue performance targets. Detail-oriented professional experienced in both interior and exterior tile projects. Reliably meets project targets and out-paces customer expectations for job quality, appearance, and timing. Seeks out every opportunity to enhance job results with knowledgeable design suggestions and skilled structural improvements.
Overview
26
26
years of professional experience
Work History
Project Manager/Sales
Top Floor, LLC
Hanover, MD
09.2022 - Current
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Created and implemented processes to ensure successful completion of projects.
- Developed and maintained project plans, timelines, and budgets.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Managed multiple projects with competing deadlines simultaneously.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Built and established strong partnerships with teams, vendors and contractors.
- Conducted periodic inspections of job sites for quality and progress.
Marketing Representative
The L&L Company
Manassas, VA
06.2020 - 07.2022
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Distributed advertising and marketing collateral to home builders.
- Achieved or surpassed monthly and yearly sales goals on consistent basis.
- Responsible for building and growing relationships with new and existing home builders.
Sales/Estimating Manager
Advantage Flooring, Inc.
Hanover, Maryland
09.2018 - 03.2020
- Commerical flooring sales and project management.
- Reviewed bid requests and distributed to estimators based on ability and work load.
- Attended bidding events and formulated bids.
- Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
- Analyzed buildings to prepare estimates for work.
- Establishing relationships with contractors, designers and end users.
Commercial Sales Representative/Project Manager
CB Flooring, LLC
Columbia , Maryland
01.2011 - 06.2018
- Organized and executed product blitzes to identify and engage new customers in target markets.
- Presented bids and contracts for potential clients to review during meetings.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Identified business prospects in target markets and developed defined marketing plans to attract new clients.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Provided day-to-day support for accounts by answering inquiries, checking availability of products and corresponding with customers via email.
- Met with existing customers to discuss their needs and offered solutions.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Created and implemented processes to ensure successful completion of projects.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Retail Sales Associate
Foxwell Flooring
Annapolis, MD
09.2010 - 01.2011
- Kept informed about new products arriving at the store on a regular basis.
- Stocked shelves with merchandise according to company standards.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Develops quantity takeoffs from blueprints and drawings using computer-aided design systems or manual calculations.
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
Ceramic Tile Specialist
The L&L Company
Hanover, MD
06.1998 - 12.2009
- Provided technical support services when needed such as troubleshooting problems or providing training sessions.
- Attended workshops and seminars in order to stay updated with latest trends in ceramic tile technology.
- Provided advice on design options for clients who wanted customized designs for their space.
- Determined layout of tile patterns based on sketches or blueprints provided by customers and designers.
- Met with clients to discuss pricing, schedules and tiling needs and offered quotes for intended jobs.
Education
High School Diploma -
Southwestern High School
Baltimore, MDSkills
Interpersonal and written communication Team work skills Self-motivated Client relationships Problem solving skills Business development Design understanding Excellent people skills
- Technical Support
- Project tracking
- Document Management
- Project development
- Schedule Management
- Project Estimation
- Problem-Solving
- Multitasking
- Project Management
- Blueprint Reading
- Tile application
References
References available upon request.
Timeline
Project Manager/Sales
Top Floor, LLC
09.2022 - Current
Marketing Representative
The L&L Company
06.2020 - 07.2022
Sales/Estimating Manager
Advantage Flooring, Inc.
09.2018 - 03.2020
Commercial Sales Representative/Project Manager
CB Flooring, LLC
01.2011 - 06.2018
Retail Sales Associate
Foxwell Flooring
09.2010 - 01.2011
Ceramic Tile Specialist
The L&L Company
06.1998 - 12.2009
High School Diploma -
Southwestern High School
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