DIANNA MONTOYA
LAS VEGAS
Summary
Phlebotomist with over 4 years of experience, adept at specimen analysis and patient care in healthcare settings. Demonstrates expertise in blood draws and vital signs, utilizing bilingual skills to enhance patient comfort and communication. Committed to maintaining meticulous records and contributing to a team-focused environment, with a focus on continuous improvement and patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
06.2024 - 08.2024
- Executed collection and processing of blood samples, prioritizing accuracy and patient comfort.
- Elevated patient satisfaction by implementing effective communication strategies and delivering high-quality care.
- Employed precise techniques to uphold sample integrity and eliminate contamination risks.
- Assisted in performing accurate blood draws to maintain sample quality. Supported patient flow management to minimize wait times. Kept detailed records to improve data reliability.
Reception Technician
CSL Plasma
10.2023 - 07.2024
- Greeted and directed patients, ensuring smooth flow and accurate information management.
- Scheduled appointments efficiently, optimizing patient care and time management.
- Conducted patient interviews, aiding in precise medical care planning.
- Verified visitor credentials, enhancing security and maintaining a safe environment.
- Managed multi-line phone system, scheduled appointments, and maintained patient records, ensuring seamless front-desk operations and enhanced patient experience.
Clerk
Sunrise Children's Foundation WIC
09.2023 - 10.2023
- Implemented systematic organization and management of confidential document filing systems.
- Facilitated effective communication by answering phones courteously, delivering exceptional support to customers.
- Compiled and delivered comprehensive memos, letters, emails, reports, and presentations as per management directives.
- Managed scheduling of appointments and meetings to enhance organizational workflow.
Assistant Teacher
Stepping Stones Academy 3
01.2023 - 05.2023
- Maintained safe, educational environment for students during learning and free play time.
- Led students through safety procedures for active shooter and fire drills.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Adapted teaching methods and materials to meet students' varying needs.
Bartender
Dotty's Gaming and Spirits
10.2022 - 12.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Education
Bachelor's - Biology, Psychology minor
Nevada State College
12.2033
High School Diploma -
Desert Rose High School
Las Vegas08.2015
Skills
- Administered phlebotomy techniques while adhering to safety and hygiene protocols
- Executed systematic examination of specimens, identifying key characteristics and anomalies
- Achieved high patient satisfaction through effective blood draw techniques and compassionate care Enhanced laboratory efficiency by implementing systematic approaches to sample collection and documentation
- Contributed to improved diagnostic accuracy through meticulous handling of blood samples
- Monitored patient conditions and collaborated with healthcare teams to provide effective care solutions
- Managed customer interactions to ensure a positive experience and foster long-term relationships
- Applied proficient computer skills to streamline processes and improve data management
LANGUAGES
English
Spanish
Sign language
COURSES
CPT
Certification
- Registered Phlebotomy Technician- License number: 2840349
- Laboratory Assistant- License number: 50805-AL-1
- Office Laboratory Assistant- License number: 76123-AO-1
Timeline
Phlebotomist
Quest Diagnostics
06.2024 - 08.2024
Reception Technician
CSL Plasma
10.2023 - 07.2024
Clerk
Sunrise Children's Foundation WIC
09.2023 - 10.2023
Assistant Teacher
Stepping Stones Academy 3
01.2023 - 05.2023
Bartender
Dotty's Gaming and Spirits
10.2022 - 12.2022
Bachelor's - Biology, Psychology minor
Nevada State College
High School Diploma -
Desert Rose High School