Dianna Rimmer
Malvern,AR
Summary
Reliable and adaptable. I have worked in various roles and have strong communication skills. Beyond the experience mentioned, I have worked with disabled students at HSU, proctoring tests, transferring written material to braille, and reading books onto tapes for blind students. I am pursuing part time employment with Garland County Library. I have a life long love of books, and have library cards from several libraries across the country. I have always wanted to work in a Library, and now nearing retirement, I think this would be an awesome part time job.
Overview
15
15
years of professional experience
Work History
AI Rater
Telus International
Remote Worker From Home
03.2017 - Current
- Evaluated and rated AI-generated content for relevance and accuracy.
- Provided detailed feedback to enhance machine learning algorithms' performance.
- Collaborated with cross-functional teams to align quality standards and expectations.
- Conducted research on evolving trends to ensure compliance with industry benchmarks.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Product Demonstrator
Crossmark Sales and Marketing/Sam's Club
Hot Springs AR
04.2014 - 04.2017
- Demonstrated product features and benefits to customers, enhancing purchase decisions.
- Engaged with shoppers to provide personalized service and address inquiries.
- Collaborated with team members to execute promotional events effectively.
- Organized product displays to maximize visibility and attract customer attention.
Customer Service
Accent/Sprint Call Center
Hot Springs, AR
11.2010 - 01.2012
- Provided exceptional customer service, addressing concerns and explaining repair processes.
- Provided exceptional customer service through timely deliveries and professional communication.
- Facilitated office administration and customer service to general public.
- Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings [Number]%.
Education
Bachelor of Arts - Mass Communication
Henderson State University
Arkadelphia, AR11-2001
Skills
- Teamwork
- Punctual and reliable
- Multitasking Abilities
- Excellent communication
Timeline
AI Rater
Telus International
03.2017 - Current
Product Demonstrator
Crossmark Sales and Marketing/Sam's Club
04.2014 - 04.2017
Customer Service
Accent/Sprint Call Center
11.2010 - 01.2012
Bachelor of Arts - Mass Communication
Henderson State University