Emma Bryant
Lucas,TX
Summary
Results-driven AI Rater with a strong focus on attention to detail and critical thinking. Proven ability to evaluate content quality and enhance algorithm effectiveness. Pursuing a new role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
AI Rater
Telus International
Las Vegas, NV
01.2024 - Current
- Evaluate AI-generated content for relevance and quality compliance.
- Provide feedback on algorithm performance to enhance accuracy and effectiveness.
- Analyze user interactions to identify trends and improve system responses.
- Collaborate with team members to align objectives and streamline processes.
- Compose correspondence to internal and external parties as requested.
- 100% achievement to date of target task completion.
- Proved successful working within tight deadlines and a fast-paced environment.
Server Trainer
Chili's Restaurant
The Colony, TX
06.2018 - 03.2020
- Trained new servers on menu knowledge and service standards to ensure consistent guest experiences.
- Developed training materials that enhanced onboarding efficiency and improved staff retention rates.
- Conducted regular evaluations of server performance, providing constructive feedback for skill improvement.
- Led team meetings to discuss best practices and address service challenges in a high-volume environment.
- Cultivated a positive work culture by recognizing server achievements and promoting employee engagement initiatives.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Sales Agent
Liberty Mutual
Plano, TX
06.2017 - 07.2018
- Developed tailored insurance solutions to meet diverse client needs.
- Educated clients on risk management strategies and insurance products.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Actively pursued continuing education opportunities to remain current with industry regulations and trends.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Negotiated contracts and terms of sale with potential customers.
Restaurant Manager
Chili's Restaurant
Denton, TX
06.2016 - 01.2017
- Led daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Implemented promotional campaigns to enhance guest experience and drive sales growth.
- Ensured compliance with health and safety regulations through regular inspections and training.
- Fostered a positive team environment, enhancing employee morale and retention rates.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw food preparation and monitored safety protocols.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maximized quality assurance by completing frequent line checks.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
High School Diploma -
Northwest High School
Fort Worth, TXSkills
- Customer service
- Attention to detail
- Problem-solving abilities
- Teamwork and collaboration
- Critical thinking
- Punctual and reliable
Timeline
AI Rater
Telus International
01.2024 - Current
Server Trainer
Chili's Restaurant
06.2018 - 03.2020
Sales Agent
Liberty Mutual
06.2017 - 07.2018
Restaurant Manager
Chili's Restaurant
06.2016 - 01.2017
High School Diploma -
Northwest High School