Dianna Sanchez
Las Vegas,NV
Summary
Currently attending Chamberlain University Of Nursing to obtain Registered Nurse License.
Hardworking Front Office Staff member bringing 8+ years of experience coinciding with business owner expertise. Can effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Very certain an excellent addition to any company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Permanent Makeup Artist
Lavishxoxo
04.2017 - Current
- Prepared skin for permanent makeup application by cleaning, and numbing.
- Demonstrated and explained use of different shapes of eyebrows to educate customers for the best shape for their face.
- Assessed customer skin tone and complexion to determine appropriate permanent ink products and materials to use.
- Maintained full stock of inventory and properly sanitized tools to avoid spread of infection.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Taught master classes to inspire potential permanent makeup artists or help people expand knowledge and skills.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list successfully.
- Used social media platforms to promote salon and services.
Front Office Associate
Kids Dental Fun Zone
02.2014 - 08.2016
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Maintained transaction security by verifying payment cards against identification.
- Maintained office supply stock to control shrinkage and prevent overstocking.
- Sorted and distributed incoming mail and prepared outgoing mail.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained clean reception area to promote positive, professional environment for clients.
Education
Associate of Science - Marketing
San Joaquin Delta College
Stockton, CA06.2009
Skills
- Bilingual Fluently in Spanish
- Properly Sanitize Equipment
- Clean Equipment
- Supply Monitoring
- Discoloration Cover-Up
- Special Events
- Product Promotion
- Assessing Outcomes
- Accounting and Billing
- Social Media Platforms
- Client Relationship-Building
- Health Code Compliance
- Detailed Instruction
Certification
- Certified and Licensed Microblading/ Permanent Make Up Artist, Lavishxoxo - 2017-present
Timeline
Owner/Permanent Makeup Artist
Lavishxoxo
04.2017 - Current
Front Office Associate
Kids Dental Fun Zone
02.2014 - 08.2016
Associate of Science - Marketing
San Joaquin Delta College
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