Dianne Ball
Oneida,TN
Summary
Energetic and ready to learn, with a proven track record in online order fulfillment at Instacart, enhancing customer satisfaction through personalized service. Demonstrated leadership in various community roles, complemented by strong communication skills and a robust work ethic. Skilled in operating complex machinery and ensuring quality control, alongside a proficiency in typing 75 wpm.
Overview
6
6
years of professional experience
Work History
Shopper
Instacart
01.2020 - 04.2022
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
Embroidery Operator
Smooth Athletics
11.2017 - 05.2018
- Operated embroidery machines, including troubleshooting when problems arose.
- Checked the quality control of products coming off of the machine.
- Calibrated machine settings for each embroidery project.
Substitute Teacher
Augusta County Public Schools
01.2016 - 10.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Followed lesson plans designed by absent teachers.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enforced school and class rules to maintain order in classroom.
Education
Bachelor of Arts - General Studies
Brigham Young University
Provo, UT04-2014
Skills
- Strong Work Ethic
- Strong written and verbal communication skills
- Leadership skills from a variety of volunteer work
- Online order fulfillment
- Type 75 wpm
Timeline
Shopper
Instacart
01.2020 - 04.2022
Embroidery Operator
Smooth Athletics
11.2017 - 05.2018
Substitute Teacher
Augusta County Public Schools
01.2016 - 10.2017
Bachelor of Arts - General Studies
Brigham Young University
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