Dianne Hanka
Corcoran,MN
Summary
Experienced Mortgage Producing Manager with a strong background in originating construction-permanent loans and a deep understanding of division, regional, and nationwide markets. Proven track record in volume production, delivering exceptional customer service, and effectively meeting the needs of home builder organizations. Completed National Loan Officer Training at Alpine Mortgage, where recruited, hired, and mentored new loan officers. Demonstrated expertise in mortgage operations, loan compliance, risk management, and building strong relationships with homebuilders. Skilled in providing exceptional customer service, motivating successful teams, achieving profitability, executing change effectively, and ensuring quality compliance. Possess extensive knowledge in recruiting, loan origination, managing capture ratios, conducting financial analysis, and fostering employee growth and development.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Mortgage Branch Manager
Geneva Financial LLC
06.2023 - Current
- I am the Minneapolis Branch Manager for Geneva Financial. I am responsible for hiring, training and mentoring new team loan officers.
Specialties: Building quality homebuilder relationships, customer service, motivating and growing successful teams, ability to achieve profitability, change execution, and quality compliance. Recruiting, loan origination knowledge, capture ratio management, branch and regional financial analysis, and employee growth and development - Developed customized lending solutions tailored to each client''s unique financial situation for optimal results in securing mortgages.
- Ensured compliance with state and federal regulations by conducting regular audits and reviewing employee files.
North Central Minnesota Mortgage Branch Manager
U.S. Bank Home Mortgage
06.2018 - 06.2023
- Responsible for recruiting, hiring and mentoring new loan officers.
- Conducted thorough risk analysis assessments before approving loans, minimizing default rates within the portfolio consistently over time.
- Streamlined loan processing by improving communication between underwriting, processing, and closing departments.
- Reduced loan processing times by implementing efficient workflow processes and adopting advanced technology solutions.
- Optimized staff productivity levels through regular performance evaluations coupled with constructive feedback sessions for continuous improvement purposes.
Account Executive Wholesale Lending
American Mortgage and Equity Consultants
09.2012 - 02.2019
- Consultative B2B selling; a demonstrated ability to develop, build, manage and strengthen business relationships. Consistent top performer, President’s and Chairman’s Club Member, with a competitive and exceptional work ethic.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Net Branch Owner/Branch Manager/Loan Originator
Direct Loan America
07.2007 - 01.2012
- Principal duties include managing day-to-day responsibilities of net branch operations
- This includes hiring and training loan officers, processors and office staff
- Responsible for procuring new clients
- Constantly maintained a 20-30 million dollar pipe-line.
- Enhanced employee productivity with comprehensive training programs and regular performance evaluations.
- Oversaw risk management processes to ensure compliance with regulatory requirements and protect the branch from potential liabilities.
Account Executive/Company Trainer
Alpine Lending/Metro Title
06.2001 - 07.2007
- Nationwide Trainer for loan officers
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Knowledge of all aspects of the loan process
- Knowledge of all products and underwriting guidelines.
Education
B.S. Studies - Political Science and Business Administration
University of Minnesota
Minneapolis, MNSkills
- Mortgage Guidelines
- Business Development
- Sales Forecasting
- Market Analysis
- Strategic Planning
- Media Relations
- National Sales/Marketing
- Sales Management
- Social Media
- Staff Training
- Sales Pitch/Closing
- Brand Identity
- Team Management
- Sales Leadership
- Credit analysis
- Operational Efficiency
Certification
- Minnesota, Loan Originator
- Wisconsin, Loan Originator
Referencesavailable
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Linkedinprofile - Top5percentviewed
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Timeline
Mortgage Branch Manager
Geneva Financial LLC
06.2023 - Current
North Central Minnesota Mortgage Branch Manager
U.S. Bank Home Mortgage
06.2018 - 06.2023
Account Executive Wholesale Lending
American Mortgage and Equity Consultants
09.2012 - 02.2019
Net Branch Owner/Branch Manager/Loan Originator
Direct Loan America
07.2007 - 01.2012
Account Executive/Company Trainer
Alpine Lending/Metro Title
06.2001 - 07.2007
B.S. Studies - Political Science and Business Administration
University of Minnesota
- Minnesota, Loan Originator
- Wisconsin, Loan Originator
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