GARY SHERMAN

Outstanding mortgage loan officer/ sales and customer service with an exceptional record in both sales and sales management. Sales professional for Retail and Wholesale Mortgages. A seasoned veteran “Hunter” with a track record of overachievement resulting from: Superior communication skills, motivation, dedication, enthusiasm, positive attitude, teamwork, and a great work ethic. Highly Consultative Communications Skills Customer Service Results Oriented, Highly Motivated Understands Customer Challenges Excellent Organizational Skills ACCOMPLISHMENTS Managed a territory with over 50 Brokers in two states (CA, NV) while achieving top performance of over 120% of a quota in excess of $3M annually. Grew market share and brand awareness through innovative marketing and building strong relationships utilizing contact management systems. An expert in sales activities including; lead generation, prospecting, proposals, negotiation, and closing in both short and long complex sales cycles. Independently developed proposals outlining unique customer benefits including pricing, and implementation plans that establish a roadmap to a quick ROI with minimal risk. Penetrated customers’ organizations to effectively present solutions and further sales opportunities at Management level in various markets. Managed 15-30 account visits weekly and 20-30 cold calls weekly while exceeding customer service expectations. Lead selling efforts with multiple influencers and decision makers to achieve desired results. Monitored competition by gathering marketplace information and resolved customer issues by investigating problems, developing solutions and presenting recommendations, while negotiating to close. Secured and managed profitable business relationships that brought value to both the client and the company through cold calling, prospecting, targeted marketing, market segmentation and many face to face visits.