Dianne hodge
Rayne,LA
Summary
Driven sales professional skilled and organized at providing top-notch customer service, managing cash and processing orders. Adept at engaging with clients and capturing attention in various product offerings. Talented Sales Agent with experience convincing, persuading and closing deals. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
26
26
years of professional experience
Work History
Sales Agent
Union National Life Insurance
Lafayette, Louisiana
11.2011 - 04.2016
- Reported directly to regional Sales Manager regarding progress towards goals.
- Negotiated contracts with customers to secure sales deals.
- Maintained accurate records of customer interactions and transactions.
- Evaluated competitor offerings regularly to stay ahead of the competition.
- Created presentations and proposals for prospective clients.
- Conducted market research to identify potential customers and their needs.
- Resolved customer complaints promptly and effectively.
- Attended meetings with current and prospective customers to discuss their business needs.
- Developed relationships with customers by providing excellent customer service.
- Maintained accurate records of all sales activities in the company's CRM system.
- Coached new employees on best practices for closing deals quickly and efficiently.
Production Manager
supervisory services
Lafayettee, Louisiana
09.1990 - 03.1999
- Developed and implemented production schedules to ensure timely completion of projects.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Resolved conflicts among personnel within the department when necessary.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Created reports on productivity levels, cost analysis, and inventory status.
Education
GED -
Lafayette Reginal Tec
Lafayette, LA05-1995
Skills
- Leads generation
- Client Relations
- Sales Strategies
- Sales Training
- Cold-calling
- Meeting facilitation
- Account development
- Sales Presentations
- Customer Assistance
- Offering sales support
- Closing deals
Timeline
Sales Agent
Union National Life Insurance
11.2011 - 04.2016
Production Manager
supervisory services
09.1990 - 03.1999
GED -
Lafayette Reginal Tec
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