Dianne Jobe
San Antonio,TX
Summary
Detail-oriented administrative professional with expertise in documentation, vendor management, and customer service. Committed to optimizing processes to enhance operational efficiency and improve service delivery.
Overview
2026
2026
years of professional experience
Work History
Admin Support Coordinator
Clean Harbors
San Antonio, TX
10.2021 - Current
- Developed and maintained relationships with clients, enhancing service delivery and satisfaction.
- Managed case documentation and reporting to streamline communication across departments.
- Perform administrative tasks related to daily operations, ensuring efficient workflow and coordination across departments
- Process and manage vendor purchase orders (POs), ensuring accuracy and timely tracking
- Provide support for unbilled invoicing processes by ensuring billing work orders are completed accurately and promptly for customers
- Generate and maintain necessary paperwork, including manifests and bills of lading (BOL), for shipping and waste management
Customer Service Representative
Leviat a CRM Company
San Antonio, TX
2019 - 10.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed customer orders efficiently using CRM software, ensuring accuracy and timely delivery.
- Collaborated with cross-functional teams to streamline processes and reduce response times for inquiries.
- Implemented best practices for handling escalated issues, improving overall workflow efficiency in the department.
- Responded to customer requests for products, services, and company information.
International Customer Service Representative
Anemostat Products
San Antonio, TX
2016 - 2019
- Provided exceptional customer support for international clients, resolving inquiries and issues efficiently.
- Developed and maintained strong relationships with global partners, enhancing communication and collaboration.
- Coordinated logistics for international shipments, ensuring compliance with regulations and timely delivery.
- Streamlined processes for handling customer orders, improving accuracy and reducing processing time.
Education
High School Diploma -
Bradford High School
Kenosha, WISkills
- Documentation and recordkeeping
- Vendor management
- Time management
- Data entry
- File organization
- Office administration
- Customer service
- Documentation and control
Timeline
Admin Support Coordinator
Clean Harbors
10.2021 - Current
Customer Service Representative
Leviat a CRM Company
2019 - 10.2021
International Customer Service Representative
Anemostat Products
2016 - 2019
High School Diploma -
Bradford High School