Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dianne Johnson

San Antonio

Summary

Dynamic manager with a proven track record in customer service and team leadership. Expertise in decision-making and process improvement, driving operational efficiency and enhancing team performance.

Overview

5
5
years of professional experience

Work History

Manager

Walgreens
San Antonio, TX
09.2024 - Current
  • Supervised daily operations to ensure compliance with company policies and standards.
  • Managed inventory levels, reducing stock discrepancies through regular audits and employee training.
  • Implemented streamlined workflows that improved team efficiency and reduced operational delays.

Pharmacy Technician Trainee

Walgreens
San Antonio, TX
05.2022 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels by tracking stock and placing orders as needed.
  • Provided exceptional customer service, addressing inquiries about prescriptions and over-the-counter products.
  • Ensured compliance with safety regulations and pharmacy policies during daily operations.

Cashier

Walgreens
San Antonio, TX
09.2021 - Current
  • Maintained comprehensive knowledge of product offerings and promotions to ensure effective customer assistance.
  • Coordinated efforts with team members to streamline workflows and enhance overall service efficiency.
  • Facilitated training for new staff on register operations, customer service protocols, and store policies.
  • Resolved customer inquiries and complaints swiftly to maintain high levels of customer satisfaction.

Education

Business Administration

Saint Phillips College/ UTSA
San Antonio, TX

High School Diploma -

East Central High School
San Antonio, TX
06-2019

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Walgreens
09.2024 - Current

Pharmacy Technician Trainee

Walgreens
05.2022 - Current

Cashier

Walgreens
09.2021 - Current

Business Administration

Saint Phillips College/ UTSA

High School Diploma -

East Central High School