Dynamic manager with a proven track record in customer service and team leadership. Expertise in decision-making and process improvement, driving operational efficiency and enhancing team performance.
Overview
5
5
years of professional experience
Work History
Manager
Walgreens
San Antonio, TX
09.2024 - Current
Supervised daily operations to ensure compliance with company policies and standards.
Managed inventory levels, reducing stock discrepancies through regular audits and employee training.
Implemented streamlined workflows that improved team efficiency and reduced operational delays.
Pharmacy Technician Trainee
Walgreens
San Antonio, TX
05.2022 - Current
Assisted pharmacists in preparing and dispensing medications accurately.
Maintained inventory levels by tracking stock and placing orders as needed.
Provided exceptional customer service, addressing inquiries about prescriptions and over-the-counter products.
Ensured compliance with safety regulations and pharmacy policies during daily operations.
Cashier
Walgreens
San Antonio, TX
09.2021 - Current
Maintained comprehensive knowledge of product offerings and promotions to ensure effective customer assistance.
Coordinated efforts with team members to streamline workflows and enhance overall service efficiency.
Facilitated training for new staff on register operations, customer service protocols, and store policies.
Resolved customer inquiries and complaints swiftly to maintain high levels of customer satisfaction.