Hi, I’m
DIANNE VASSALLO
Stuart,FL
Summary
Proven track record in relationship building and high-volume calling, demonstrated at AMP / New Radiance Med Spa. Skilled in utilizing computer software for efficient task management and adept at negotiating, I excel in environments requiring limited supervision and prioritization. Achieved a consistent pipeline of qualified clients, showcasing strong presentation and people skills.
Overview
26
years of professional experience
Work History
AMP / New Radiance Med SpaPalm Beach Gardens, FL
Patient Care Coordinator
05.2024 - Current
Job overview
- Optimized calendar management by ensuring timely rescheduling as required.
- Managed customer issues with composure in high-pressure situations.
- Processed payments from patients using cash registers or computer software programs.
- Provided information about services, products and prices to customers.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Infinity Sales GroupBoca Raton, USA
Telephone Sales Representative
12.2019 - Current
Job overview
- Answered incoming calls from prospective customers to assist and promote offerings
- Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems
- Set up new accounts and listed personal, demographic and payment information in the system
- Provided timely, courteous and knowledgeable responses to information requests
- Asked customers questions to understand needs and requirements
- Persuaded customers by explaining how products and services meet needs and desires
OMNITRACE CorporationDelray Beach, USA
Adoption Reunion Specialist
08.2005 - 12.2019
Job overview
- Build effective relationships with potential clients by asking questions and making them feel at ease to talk
- Interview the potential client to see if they have enough information for us to be successful in finding who they are searching for
- Communicate professionally and empathetically while pitching the services and prices
- Interact daily with both inbound and outbound calls with an average of 130 calls per day
- Update, modify and log all information via CRM software with every call
- Generated a consistent pipeline of qualified potential clients
Nation Federation Of Independent BusinessBoca Raton, USA
Membership Renewal
03.1999 - 05.2004
Education
Queens College of The City University of New YorkFlushing, NY
Bachelor of Arts from Communications
Skills
- High Volume Calling
- Strong Presentation skills
- People skills
- Computer skills
- Multitasking skills
- Punctual
- Relationship Building
- Initiative
- Internet savvy
- Negotiating tactics
- Prioritization
- Ability to work under limited supervision
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Care Coordinator
AMP / New Radiance Med Spa
05.2024 - Current
Telephone Sales Representative
Infinity Sales Group
12.2019 - Current
Adoption Reunion Specialist
OMNITRACE Corporation
08.2005 - 12.2019
Membership Renewal
Nation Federation Of Independent Business
03.1999 - 05.2004
Queens College of The City University of New York
Bachelor of Arts from Communications
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