Dianne Aliza Soto
Rowland Heights,CA
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Food and Beverage Manager
Acai Joint LLC
02.2022 - Current
- Maintained clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Oversaw hiring process for new employees, selecting top talent to join our team.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed and maintained positive relationships with customers to enhance service.
Food and Beverage Manager
JTG Global Inc.
08.2019 - 06.2022
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Reviewed and approved employee schedules and timesheets.
Education
Associate of Occupational Studies - Occupational Therapy Assistance
American Career College
Anaheim, CA02.2025
High School Diploma -
John A. Rowland High School
Rowland Heights, CA06.2020
Skills
- Nutrition Awareness
- Front of House Management
- Training and Onboarding
- Customer Service
- Event Coordination
- Problem-Solving
- Relationship Building
- Food Service Operations
Languages
English
Native or Bilingual
Korean
Limited Working
American Sign Language
Professional Working
Timeline
Food and Beverage Manager
Acai Joint LLC
02.2022 - Current
Food and Beverage Manager
JTG Global Inc.
08.2019 - 06.2022
Associate of Occupational Studies - Occupational Therapy Assistance
American Career College
High School Diploma -
John A. Rowland High School
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