DIARA POPA
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level professional position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Chief Executive Officer
Lavish Elegance by Sarah &Anah LLC
10.2020 - Current
- Oversees channel development strategies, web architecture and infrastructure requirements, and collaboration of information technology, sales, and operations teams to fulfill e-commerce business strategies.
Troubleshooter
Self Employed Services
07.2003 - Current
- Culled technology knowledge to perform IT troubleshooting, restoration and maintenance services to maintain organizational performance levels.
- Resolved computer and system networking problems to maintain user productivity.
- Tracked issue resolution policies to maintain compliance with internal standards.
- Stayed up to date on software and hardware updates to optimize efficiency and productivity for management of clients.
- Researched and identified solutions to technical problems.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Installed and configured operating systems and applications.
Administrative / Customer Service
Robert Half Staffing Agency
09.2017 - Current
- Roles
- Assigned to different facilities to assist in temporary administrative and customer service roles.
Medical Records Field Technician
Ciox Healthcare
05.2018 - 12.2018
- Access and identify information within medical charts at various medical offices using varied Electronic Medical Record software programs
- Print, scan, copy, index, assemble, and upload medical charts to corporate data center
- Accurately and efficiently conduct medical record review services
- Scan relevant components of the medical record to support reviews performed and upload daily
- Communicate effectively and professionally with care provider offices, clinics, hospitals, other clinical facilities
- Travel to medical facilities in specified area of region from home to complete review services
- Abide by all HIPAA and associated patient confidentiality requirement.
Pharmaceutical Technician I
Xerox
08.2015 - 08.2016
- Prepared and sorted source documents, and identified and interpreted data to be entered
- Handled claim approval and dismissal processes
- Verified patient and pharmaceutical information.
Homemaker
Stay-At-Home
06.2006 - 07.2015
- Remained deadline-oriented and reliable while adjusting priorities and managing time wisely
- Required to make quick, crucial and often unprecedented decisions.
Starbucks Coffee Company, Barista
01.2006 - 12.2006
- Welcomed and connected with each customer upon entry, creating a warm and welcoming atmosphere
- Anticipated customer needs and appropriately suggested products to enhance service and daily sales goals.
Administrative Assistant
American Indian Center of Central California
07.2004 - 05.2006
- Seamlessly oversaw all daily administrative efforts, including: Answering phones, typing and filing key documentation, completing data entry and welcoming visitors via phone and in person.
Education
Associate of Science Degree - Healthcare Management, Health Sciences
Ultimate Medical Academy
2017
Assistant Associate of Science Degree - undefined
2016
Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology Electronic Health Records EHR / EMR Greenway - undefined
2015
Skills
- Academic Honors Recognition / Honor Roll
- Possess extensive computer including:
- Microsoft Office Suite, WP 61, Web-Page Design, and data entry
- Typing Speed: 45 words per minute with 10-key skills
- Market Research
- Financial Management
- Operational Analysis
- Cost Breakdown Analysis
- Business Consulting
- Profit and Loss
- Operations Management
- Adaptable and Flexible
- Budgetary Oversight
- Articulate Communication
- Attention to Quality
- Revenue Growth
- Analytical and Critical Thinker
- Operational Oversight
- Google AdWords
- Negotiation
- Industry Expertise
- Account Management
- Employee Motivation and Performance
- Productivity Performance
- Business Development
- Budgeting and Cost Control
Affiliations
Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
Timeline
Chief Executive Officer
Lavish Elegance by Sarah &Anah LLC
10.2020 - Current
Medical Records Field Technician
Ciox Healthcare
05.2018 - 12.2018
Administrative / Customer Service
Robert Half Staffing Agency
09.2017 - Current
Pharmaceutical Technician I
Xerox
08.2015 - 08.2016
Homemaker
Stay-At-Home
06.2006 - 07.2015
Starbucks Coffee Company, Barista
01.2006 - 12.2006
Administrative Assistant
American Indian Center of Central California
07.2004 - 05.2006
Troubleshooter
Self Employed Services
07.2003 - Current
Associate of Science Degree - Healthcare Management, Health Sciences
Ultimate Medical Academy