Dickens Rene
Hackettstown
Summary
Accomplished leader with a proven track record at Walmart, adept in team management and inventory stocking. Elevated customer satisfaction and team performance through effective coaching and strategic decision-making. Excelled in fostering professional relationships and ensuring workplace safety, consistently achieving performance targets.
Forward-thinking Operations Specialist bringing 10 years of expertise in retail for Walmart. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
11
11
years of professional experience
Work History
Team Lead
Walmart
04.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Project Team Associate
Walmart
05.2019 - 04.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Developed strong cooperative relationships with coworkers and managers.
Department Manager
Walmart
11.2016 - 05.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Led a team of professionals to consistently achieve or exceed performance targets.
Maintenance Crew Member
Walmart
05.2014 - 11.2016
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
High School Diploma -
Lycee Charle Belaire High School
Arcahaie, Haiti07-2010
Skills
- Team Management
- Customer Interaction
- Courteous and Professional
- Decision-Making
- Time Management
- Leadership
- Team Communication
- Product Assembly
- Inventory Stocking
- Coaching and mentoring
- Workplace Safety
- Relationship Building
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Team Lead
Walmart
04.2024 - Current
Project Team Associate
Walmart
05.2019 - 04.2024
Department Manager
Walmart
11.2016 - 05.2019
Maintenance Crew Member
Walmart
05.2014 - 11.2016
High School Diploma -
Lycee Charle Belaire High School
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