DIDDIER CANCEL
Winter Springs
Summary
Sales-driven and customer-focused professional with over 5 years of experience in customer service, reservations, and high-volume environments. Proven ability to build rapport, resolve issues efficiently, and consistently exceed performance targets. Seeking to bring strong client service and organizational skills to a supportive advisor team.
Overview
7
7
years of professional experience
Work History
Sales Representative
CLEAR
Orlando
01.2023 - Current
- Promoted CLEAR memberships by engaging travelers and highlighting service benefits, consistently exceeding daily and weekly sales goals
- Closed 15-25 membership sales per shift through persuasive communication and rapport building
- Delivered exceptional customer service during identity verification and onboarding
- Handled objections professionally and turned walk-bys into paying members
Preloader / Package Handler
UPS
Orlando
01.2020 - 01.2022
- Efficiently sorted and loaded high volumes of packages with accuracy and speed
- Coordinated closely with team members to meet tight delivery schedules
- Demonstrated strong work ethic and reliability in early morning shifts
Customer Service Representative
Sabre
01.2019 - 01.2020
- Company Overview: Travel Services
- Assisted customers with hotel reservations, modifications, and cancellations using the Sabre system
- Provided support to both individual and business clients, ensuring smooth booking experiences
- Resolved issues quickly and professionally, maintaining high customer satisfaction ratings
- Managed reservation details and customer records with accuracy and attention to detail
- Travel Services
Education
High School Diploma -
Timber Creek High School
Orlando, FL01.2018
Skills
- Strong organizational and time management abilities
- Excellent verbal and written communication
- Experienced in inbound client interactions
- Proven ability to self-direct and learn quickly
- Technologically adaptable
- Comfortable working with CRM systems
- Comfortable working with digital platforms
- Collaborative team player
- Strong work ethic
- Professional attitude
- Proficient in Microsoft Office Suite (Excel, Outlook, Word)
Languages
- English
- Spanish
Timeline
Sales Representative
CLEAR
01.2023 - Current
Preloader / Package Handler
UPS
01.2020 - 01.2022
Customer Service Representative
Sabre
01.2019 - 01.2020
High School Diploma -
Timber Creek High School
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