Didem Tokuz
Santa Clara,CA
Summary
Current freshman at UW-Madison. Passionate about Psychology and Marketing. Excelling in customer service and digital marketing. Proven ability to manage customer interactions and conduct market research, driving engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
San Jose, California
07.2025 - 09.2025
- Maintained cleanliness and organization of workstations and customer areas.
- Provided excellent customer service by taking orders and handling inquiries.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Digital Marketing Intern
Mentorsis-Technoprep
San Jose, California
08.2024 - 11.2024
- Conducted market research to identify trends and target audiences.
- Supported email marketing efforts by designing templates and scheduling campaigns.
- Collaborated with team members to brainstorm innovative marketing ideas.
Medical Assistant Intern
Dr. Cuneyt Tegin
Irvine, California
06.2024 - 08.2024
- Assisted with patient scheduling and appointment management for efficient workflow.
- Collaborated with healthcare team members to enhance patient care quality.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
Online English Tutor
Tutoring Malaysia
San Jose, California
08.2023 - 04.2024
- Delivered engaging online English lessons to diverse student groups.
- Assessed student progress through regular quizzes and feedback sessions.
- Coached students through challenging material with positive reinforcement and encouragement.
Education
Bachelor of Arts - Psychology
University of Wisconsin, Madison
Madison, WI05-2029
High School Diploma -
Santa Clara High School
Santa Clara05-2025
Skills
- Market research
- Team collaboration
- Friendly and outgoing
- fluent in English and Turkish
- Customer service
- Digital marketing
Timeline
Barista
Starbucks
07.2025 - 09.2025
Digital Marketing Intern
Mentorsis-Technoprep
08.2024 - 11.2024
Medical Assistant Intern
Dr. Cuneyt Tegin
06.2024 - 08.2024
Online English Tutor
Tutoring Malaysia
08.2023 - 04.2024
Bachelor of Arts - Psychology
University of Wisconsin, Madison
High School Diploma -
Santa Clara High School