Kyli Choi
Bothell,WA
Summary
Dynamic and adaptable business professional with experience overseeing daily operations and supporting customer engagement with a background in marketing and management. Skilled in organization, problem-solving, and identifying opportunities to improve processes and contribute to financial performance. Eager to apply analytical, organizational, and communication skills within a growth-oriented organization
Overview
4
4
years of professional experience
Work History
Barista
Sip House
Seattle, Washington
09.2025 - Current
- Oversaw daily morning customer rush, delivering prompt, professional service to enhance customer satisfaction.
- Maintained highest standards of conduct, reinforcing company reputation and fostering customer trust.
- Utilized the systems to keep accurate records of sales transactions. the highest
Barista
Visible Coffee Roasters
Everett, WA
02.2024 - Current
- Designed customer loyalty program to enhance repeat business and deepen brand loyalty.
- Provided personalized beverage recommendations to enrich customer experience and boost sales.
Public Relations Internship
Tanoshi
, Remote
11.2024 - 01.2025
- Developed strategies to identify and engage key media contacts, enhancing outreach opportunities.
- Created and maintained updated media lists, identifying new outreach contacts to support campaign efforts.
- Conducted media monitoring and compiled coverage reports, assessing campaign effectiveness to inform future strategies.
Barista
Grand Canyon Beverage Company
Phoenix, AZ
02.2022 - 12.2024
- Built strong customer relationships through personalized service, strengthening brand loyalty.
- Created engaging product displays that increased customer interaction and spontaneous purchases.
- Analyzed customer feedback to adjust product offerings based on market trends.
Education
Bachelor of Science - Applied Marketing and Advertising
Grand Canyon University
Phoenix, AZ12-2024
Skills
- Relationship Management
- Content Strategy and Planning
- Project Management
- Market Research
- Consumer Behavior
- Photography and Videography
- Social Media Marketing
- Hootsuite
- Microsoft Excel
Awards
- Digital Marketing Certificate, 09/01/24, 09/30/25, Google
- Google Analytics Certification, 12/01/24, 12/31/25, Google
Projects
- Arizona State Fair, Content Creation
- Uptown Farmers Market, Content Creation
- Scottsdale Quarter Live Music, Content Creation
Activities
Women In Business Club
Languages
English
Native/ Bilingual
Korean
Limited
Timeline
Barista
Sip House
09.2025 - Current
Public Relations Internship
Tanoshi
11.2024 - 01.2025
Barista
Visible Coffee Roasters
02.2024 - Current
Barista
Grand Canyon Beverage Company
02.2022 - 12.2024
Bachelor of Science - Applied Marketing and Advertising
Grand Canyon University