DIEASHA BLOW
Johnsonville,SC
Summary
Obtain position that allows for strong organizational, communication, and customer retention skills when interacting with clients. Find a position that provides customers with the level of support they expect.
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE AGENT
ALORICA
06.2023 - Current
- Process customer account updates and maintain accurate records in company databases.
- Assist with payment processing and ensure data integrity for service inquiries.
- Focused on non-phone tasks including data entry and account management.
PT DATA ENTRY TECHNICIAN
KENNEDY PERSONNEL SERVICES
03.2023 - 06.2023
- Entered and verified customer data into databases, ensuring high accuracy.
- Reformatted reports using Microsoft Excel for improved readability and usability.
- Managed data processing workflows, emphasizing attention to detail and efficiency.
ASSISTANT MANAGER
YOUNG’S GAS STATION
08.2022 - 01.2023
- Managed inventory and cash handling, maintaining detailed financial records.
- Assisted in the enforcement of procedures and supported overall operations.
- Focused on non-customer-facing tasks such as inventory management and reporting.
LINE OPERATOR
OLSTEN STAFFING
03.2022 - 07.2022
- Maintained accurate production records, ensuring compliance with industry standards.
- Operated machinery and monitored output, recording data for quality assurance.
- Focused on task-oriented, data recording responsibilities.
CLAIMS PROCESSOR
PATHFINDERS
02.2019 - 09.2020
- Processed insurance claims, ensuring compliance with state and federal regulations.
- Managed and updated insurance and claim information in the database.
- Accurately calculated claim costs and prepared necessary documentation.
- Corresponded with insurance agents and beneficiaries, primarily through written communication, to complete claims processing.
- + Type or edit your work history here
Education
MEDICAL OFFICE AND BILLING SPECIALIST -
ULTIMATE MEDICAL ACADEMY
11.2016
HIGH SCHOOL DIPLOMA -
HEMINGWAY HIGH SCHOOL
05.2011
Skills
- Claims Processing and Documentation
- Data Entry and Database Management
- Proficient with Microsoft Office Suite
- Typing speed of 60 wpm
- Medical Billing Management of EHR and EMR Systems
- Organizational Skills
- Time Management
- Strong Analytical and Attention to Detail
- Building Customer Loyalty
- Complaint Resolution
Timeline
CUSTOMER SERVICE AGENT
ALORICA
06.2023 - Current
PT DATA ENTRY TECHNICIAN
KENNEDY PERSONNEL SERVICES
03.2023 - 06.2023
ASSISTANT MANAGER
YOUNG’S GAS STATION
08.2022 - 01.2023
LINE OPERATOR
OLSTEN STAFFING
03.2022 - 07.2022
CLAIMS PROCESSOR
PATHFINDERS
02.2019 - 09.2020
MEDICAL OFFICE AND BILLING SPECIALIST -
ULTIMATE MEDICAL ACADEMY
HIGH SCHOOL DIPLOMA -
HEMINGWAY HIGH SCHOOL