Diego Alcaraz
Shoreline,Washington
Summary
Highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Has a talent for proactively solving problems and keeping team members on task. Knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonalds
Lynnwood, WA
06.2020 - 07.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained back-up associates and led crew members in managing operations of storefront.
Education
Bachelor of Science - Mechanical Engineering
Washington State University
Pullman, WA05.2026
Skills
- Calm and Professional Under Pressure
- Planning and Coordination
- Opening and Closing Procedures
- Coaching and Mentoring
- Verbal and Written Communication
- Managing Operations and Efficiency
Accomplishments
Became youngest shift manager at the location in under 1 year.
Timeline
Shift Manager
McDonalds
06.2020 - 07.2022
Bachelor of Science - Mechanical Engineering
Washington State University
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