Diego Carbajal
Miami,FL
Overview
11
11
years of professional experience
Work History
Clinic Administrator (PT Tech/Front desk)
USA Sports Therapy
Coral Gables
07.2023 - 04.2026
- Manage daily operations and ensure the clinic runs efficiently
- Partook in teamwork to achieve success in the workplace with other therapists
- Oversee schedule, patient intake forms, verification of benefits for patient insurance, company statistics, checking in with patients to see their current state, marketing with other doctors/clinics, and ensure a clean therapy environment
- Enhance patient satisfaction by addressing concerns and facilitating smooth clinic processes
- Take patients through various workouts, address posture, modify workouts, and motivate patients
- Out-of-network clinic
PT Tech/Aide
Kendall Hand & Physical Therapy
01.2023 - 05.2023
- Assisted physical therapists with patient care and therapeutic exercises
- Maintained equipment and ensured a clean, organized therapy environment
- In-network clinic
PT Tech
Nextgen physical therapy
01.2023 - 03.2023
- Supported therapists in administering treatments and managing patient care
- Worked in fast paced environment and had to communicate effectively with therapists to properly guide patients through intervention to get through proper clinic flow as well as monitor patient progress
- In-network clinic
PT Intern & Volunteer
Florida Occupational healthcare
06.2022 - 10.2022
- First internship at a physical therapy clinic, gained hands on experience in patient care, including preparation of cervical and lumbar hot packs
- Assisted with electrical stimulation treatments and ensured proper hygiene and equipment maintenance
- Provided stretches and support for patients with lower back injuries, enhancing my anatomical knowledge and intervention skills
- In-network clinic
Recreational Therapy Intern
Shake-A-Leg Miami
05.2022 - 06.2022
- Recreational therapy and aquatic therapy activities for diverse populations, including children with disabilities and veterans
- Assisted with adaptive equipment and ensured a safe and enjoyable experience for participants
- Monitored participants throughout the facility, led them through activities, made sure onboarding onto the sailboats and powerboats were accommodated for everyone
Family Business Assistant
American Pets Crematory
01.2015 - 05.2022
- Assisted with the scouting of veterinarians to be the sole provider of pet cremations
- Assisted with pet cremation services, customer communication, and translation for Spanish speaking clients
- Provided compassionate service to families dealing with pet loss
- Conducted sales of additional urns or keepsakes, enhancing customer experience
- Family business
Cashier and Store Associate
T.J. MAXX
02.2021 - 07.2021
- Provided excellent customer service, managed transactions, and maintained store organization
- Utilized bilingual skills to assist Spanish speaking customers and enhance their shopping experience
- Handled store closing duties as well as morning opening duties and ensured all operational tasks were completed efficiently
Kitchen Staff
Pincho Factory
05.2018 - 08.2019
- Burger shop where I was the head cook in which we would operate in a fast paced environment
- Ensured my cooking station would be sanitary to be ready for upcoming orders ahead of time
- Communication had to be effective amongst my coworkers to provide quality food the customers came for
- Worked the night shift and made sure the entire store was properly cleaned and ready to go for the morning shift crew
- Burger shop
Community Service Volunteer
Zoo Miami
06.2016 - 07.2016
- Participated in various volunteer roles including customer service, garbage collection and animal feeding stations
- Engaged in diverse tasks based on daily needs and provided support to zoo operations
- Held responsible for helping customers to complete rental forms
Camp Volunteer
P.E.A.C.E.
07.2015 - 08.2015
- Camp employee completing community service hours
- Supervising summer camp students as well as lead them through the different activities planned out for the day
- Attended field trips to monitor camp students and made sure they all got back to camp safe
- Camp maintenance during the day and after camp closed to ensure a safe and clean environment for campers
Education
Doctorate - Physical Therapy
Nova Southeastern University
Davie, FL05-2029
High School - Engineering Program
CORAL REEF SENIOR HIGH SCHOOL
06-2018
Bachelors-Degree - Recreational Therapy/Sports Management
FLORIDA INTERNATIONAL UNIVERSITY
Skills
- Bilingual (Fluent in English & Spanish)
- Interpersonal skills
- Proficient in Microsoft word, Excel, and PowerPoint
- Time management
- Patient relations
- Clinical skills
- Patient care
- Therapeutic techniques
- Team collaboration
Volunteer Experience
Throughout my experiences it has increased my overall time management and efficiency with my work handle. I have implemented marketing strategies to increase store productivity and look forward to adding up my work experience. I look to expand my knowledge in the field of physical therapy and be fully aware of the wrong doings my patients' body had occurring and to safely lead them to an intervention that will allow them to properly go through the rehabilitation they are in need of.
Timeline
Clinic Administrator (PT Tech/Front desk)
USA Sports Therapy
07.2023 - 04.2026
PT Tech/Aide
Kendall Hand & Physical Therapy
01.2023 - 05.2023
PT Tech
Nextgen physical therapy
01.2023 - 03.2023
PT Intern & Volunteer
Florida Occupational healthcare
06.2022 - 10.2022
Recreational Therapy Intern
Shake-A-Leg Miami
05.2022 - 06.2022
Cashier and Store Associate
T.J. MAXX
02.2021 - 07.2021
Kitchen Staff
Pincho Factory
05.2018 - 08.2019
Community Service Volunteer
Zoo Miami
06.2016 - 07.2016
Camp Volunteer
P.E.A.C.E.
07.2015 - 08.2015
Family Business Assistant
American Pets Crematory
01.2015 - 05.2022
Doctorate - Physical Therapy
Nova Southeastern University
High School - Engineering Program
CORAL REEF SENIOR HIGH SCHOOL
Bachelors-Degree - Recreational Therapy/Sports Management
FLORIDA INTERNATIONAL UNIVERSITY