Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Diego Castillo

El Paso,TX

Summary

I am a dedicated, ethical, and hard-working team player with exceptional aptitude and an avid desire to hone my developing leadership skills within your organization. I am a results driven fast and eager learner with exceptional retail experience and customer service skills. #readytowork

Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.

Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.

Highly motivated and dedicated worker with a proven track record of excellence in any position. Known for reliability, adaptability, and a strong work ethic, consistently going above and beyond to exceed expectations. Quick learner with exceptional problem-solving skills and the ability to thrive in fast-paced, high-pressure environments. Committed to delivering top-quality results, maintaining a positive attitude, and fostering teamwork. Passionate about continuous improvement and bringing value to every role through hard work, professionalism, and attention to detail.

Reliable Installer with [Number] years of experience in [Industry] roles. Lifts up to [Number] pounds safely and effectively and follows directions to complete tasks accurately.

Reliable and detail-focused, with strong aptitude for troubleshooting and problem-solving in technical environments. Possesses foundational knowledge in electronics and mechanical systems, coupled with hands-on skills in equipment maintenance and repair. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technician

Eaton Corporation
05.2024 - Current
  • Detail-oriented and reliable Assembler with hands-on experience in high-volume manufacturing environments at Eaton. Proven ability to assemble and inspect complex components with precision and efficiency. Skilled in operating assembly line tools and machinery while adhering to strict safety and quality standards. Demonstrated expertise in meeting production quotas, troubleshooting equipment issues, and maintaining organized workstations. Strong team player with excellent problem-solving skills and a commitment to continuous improvement
  • creating products for major clients
  • training incoming workers and showing them exactly how to make a
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.

Warehouse Associate

The TJX Companies, Inc.
09.2023 - 03.2024
  • Working in receiving, accepting trailers and processing product and sending them to desired location in warehouse
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as [Number] pounds.

Back up lead

Walmart
08.2021 - 04.2023
  • Completing tasks asked by managers
  • Setting locations by adding items to our system by scanning the items on shelves and placing them into our item locator so other departments can know what items are placed at the endcaps of the aisle
  • Also working in customer service, helping customers with returns and customer assistance, I also have the position of backup team lead which consists of taking care of the front of the store while managers and team leads are away, de-escalating situations with customers by trying to help them with anything I can and coming up with agreements with customers
  • My position also consist of making sure cashiers are on task and making sure they receive breaks and lunches on time
  • I also work in money services which consist of me helping customers with cashing checks, sending, or receiving money via money gram, western union, etc
  • Also paying bills for customers

Sales Associate

Academy Sports and Outdoors
01.2019 - 09.2021
  • Used my exceptional customer service and communications skills to assist customers with any questions about products in the sporting good section of store
  • Promoted sales by making informed recommendations to customers that helped them make decision to buy premium products
  • Helped promote store credit card sign-ups, with an average of2 customer sign-ups for every ten offered
  • Helped increase team morale and productivity by motivating team members to put in a good effort while having a good time
  • Took initiative in service to the customer, carry outs, cleanups, and zoning
  • Put my specialty of zoning to work by knowing my SKUs and their locations and ensured shelves were stocked and zoned impeccably

IT Intern

RedGear
12.2017 - 08.2019
  • Project-based work as cable installer and hardware repairer with local Information Technology and Business Technology company
  • Professionally installed Category6 Ethernet cable and terminated at network appliances, network racks, and wall jacks at various customers’ buildings so network infrastructure would be ready for their everyday network needs
  • Repaired, relocated, and installed office equipment, end-user client computers, server computers, and networked appliances such as routers and switches
  • Installed software and ran updates on client computers

Education

Bachelor's degree - Electrical Engineering

El Paso Community College
El Paso, TX
12.2024

Bachelor's degree - Business Management

utep
El Paso, TX
12.2024

AAS - Business Management

El Paso Community College
El Paso, TX
12.2024

High School Diploma - undefined

Franklin High School
05.2019

Skills

  • Upselling
  • Marketing
  • Typing
  • Leadership
  • Microsoft Outlook
  • Merchandising
  • Retail Sales
  • Negotiation
  • Cash register
  • Sales
  • Customer service
  • Computer networking
  • Pricing
  • Communication Skills
  • POS
  • Cash handling
  • Administrative experience
  • Microsoft Office
  • Inside Sales
  • Retail sales
  • Assembly
  • Microsoft Word
  • Attention to detail
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Documentation and reporting
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • Heavy lifting

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.

Certification

  • Building Operator Certification (BOC) - Building Operators Association.
  • crane operation

Languages

English
Native or Bilingual

Timeline

Technician

Eaton Corporation
05.2024 - Current

Warehouse Associate

The TJX Companies, Inc.
09.2023 - 03.2024

Back up lead

Walmart
08.2021 - 04.2023

Sales Associate

Academy Sports and Outdoors
01.2019 - 09.2021

IT Intern

RedGear
12.2017 - 08.2019

Bachelor's degree - Business Management

utep

AAS - Business Management

El Paso Community College

High School Diploma - undefined

Franklin High School

Bachelor's degree - Electrical Engineering

El Paso Community College
Diego Castillo