Diego Coates
San Antonio,TX
Summary
Client-focused CTRS that are known for high productivity and efficient task completion. Skilled in the implementation of interventions, such as community reintegration and social skills development, to work toward client goals. Excels in areas such as communication skills, problem-solving skills, and adaptability, to work toward positive client outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Recreational Therapist Specialist
Imagine Therapies, LLC
San Antonio, TX
10.2022 - Current
- Created and implemented therapeutic recreation programs for increased client engagement and progress toward the goals of clients.
- Monitored and tracked client progress each session for assurance of effective treatment plans through the use of measurable baselines.
- Coordinated and facilitated community outings to work toward the promotion of client social skills and community involvement.
- Incorporation of collected feedback to improve and refine therapeutic services.
- Conducted quarterly evaluations of client outcomes while utilizing insights from prior sessions to improve therapeutic strategies.
- Fostered a positive therapeutic environment that allows for the promotion of increased participation, and motivation in leisure activities.
Building Manager
University of Toledo
Toledo, OH
09.2018 - 05.2022
- Served as a representative at the front desk and provided great customer service to a variety of customers that were interested in hosting events.
- Managed the recruiting interviewing and hiring process of potential new employees.
- Adapted quickly in fast paced events to assess situations and provide the best possible service for the customer.
- Supervised a team of employees, overseen daily tasks, and provided continuous training.
- Performed a variety of administrative duties such as arranging appointments, managing phone communications, and maintaining filing systems.
- Managed employee scheduling and coordinated staffing for a diverse range of events.
Education
Bachelor of Science - Therapeutic Recreation
University of Toledo
Toledo, OH05.2022
Skills
- Event planning and coordination
- Leadership and teamwork
- Work ethic
- Client engagement
- Microsoft Office proficiency
- Documentation and reporting
- Attention to detail
- Time management and prioritization
- Effective communication skills
- Disability awareness
Certification
- CPR/First-AID/AED certification, American Red Cross, 05/04/24
- CTRS Certification, 09/30/22
- SAMA (Satori Alternatives to Managing Aggression), 05/25
Timeline
Certified Recreational Therapist Specialist
Imagine Therapies, LLC
10.2022 - Current
Building Manager
University of Toledo
09.2018 - 05.2022
Bachelor of Science - Therapeutic Recreation
University of Toledo
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